Medical GuardianReviews of medicalguardian.com

I purchased this so emergency services would be called in case they were needed. All things work fine, they answer the phone and are kind but they can't seem to find my location. They think I am 200+ miles away from where I am, the GPS shows me at home when I am at the mall, the GPS shows me at home when I am at the local hospital. So not reliable. When travelling in a car on a well populated interstate, it thinks I am 200 miles away in my living room. What happens if I need help and cannot talk? Who takes responsibility for sending crews to the wrong place and possibly costing me my life.

I had dropped my unit in the hot tub and it wouldn't work. I called in and they sent a new one right out. I depend on Medical Guardian to keep me safe. They also make it very easy to set up a new one.

When I got my Medical Guardian deep inside you wish you’ll never have to use it “BUT” when you have to use it, it’s a blessing to know that it really works. I’ve had to use it once and from the time I pressed the button and spoke with the very pleasant lady that kept me calm until the FD/Ambulance arrived Thank God that I didn’t have to go to the Hospital. Thank You Medical Guardian I sleep a lot better now. Raul H MAZON Not sure of date that I fell you have it in your records

Cancelled our service for mother, who passed away. Sent them a copy of death certificate and replied via their mail request to cancel the account July of 2023..They continue to bill us. A shame we have to cancel our credit card since they refuse to honor their commitment.

We had two of this product a couple of years. The first one (I don't remember the model name & #) didn't work. So we were going to cancel, but then a slick sales person talked us into getting another one, a replacement, a 4TE. The second one didn't work either. We discovered this when it was dropped by accident on the floor. We thought we'd get a call from the Medical Guardian service, but no. Then we dropped it on purpose, a few times, just to test it. Nope, no call. What an expensive piece of junk. Then when I called to cancel the $56.95/month AUTOMATIC DEDUCTIONS for their "service," they said they would only cancel it upon receipt of all parts of the device, and that we should make sure to have a tracking number (in other words, we had to pay for Priority Mail, about $10). What a hassle! What a ripoff. I would give it a zero if I could. What amazes me even more is that so many organizations, like AARP, rate this so highly. Now I don't trust any of those organizations.

I love medical guardian. When i fell I could just push the button on my guardian. Help arrived almost before I could blink my eyes. I'm so grateful to have the guardian to watch over me. I would totally recommend it to everyone.

To the Medical Guardian Team, I wanted to express my sincere appreciation for the peace of mind your system has provided. The reassurance it offers allows individuals to engage in daily activities with a reduced concern about the potential challenges that may arise, particularly the worry of being stranded after an accident. What truly sets the Medical Guardian System apart is the remarkable quickness in response from your company's reviewers when an emergency signal is activated. This level of efficiency and professionalism is unparalleled and speaks volumes about the commitment to the safety and well-being of your users. Thank you for your dedicated service to the senior citizen community. Your care and compassion shine through in every aspect of your system, making a meaningful difference in the lives of those who rely on it.

Reliable company. Good product for the price helpful employees and overall I’m very satisfied and would highly recommend them.