MechanicalKeyboards.com Reviews | Read Customer Reviews of mechanicalkeyboards.com

MechanicalKeyboards.com Reviews | Read Customer Reviews of mechanicalkeyboards.com

MechanicalKeyboards.com reviews

114 approved reviews, newest moderated first

Jacob W.
Dec 9, 2020
Customer support was able to help me…
Customer support was able to help me change the address that my package was going to. Would reccomend
Report
Witt-Dogg
Nov 16, 2020
Great company
Great company. Super fast shipping and great customer support that makes it so easy to change or cancel an order. Customer support responds very quickly. Definitely recommend them.
Response from MechanicalKeyboards.comNov 16, 2020
Hi Whitt-Dogg, thank you for your review! We are very glad to hear that you had a good experience with your purchase, and we hope to continue serving you in the future.
Report
Aaron N.
Nov 16, 2020
Try somewhere else.
Terrible experience from start to finish, I live in the UK so they charge an extortionate amount to ship it over after declining my card (Which i appreciate is not their fault) then to have a further £35 added on for import tax charged at my door which was not described on their website only in the small print in their FAQ. Don't bother ordering from here just find somewhere else to order your keyboard. I can't say the keyboard arrived in a bad condition because it didn't.
Response from MechanicalKeyboards.comNov 16, 2020
Hi Aaron, we are very sorry to hear that you have a negative experience with your order! Customs fees are something that unfortunately we are unable to control, and this information about fees is provided in the checkout process. We apologize for any confusion, and we hope to serve you again in the future.
Report
George
Nov 9, 2020
Nice shop
Nice shop. Quick shipping and no silliness with returns.
Response from MechanicalKeyboards.comNov 9, 2020
Hi George, thank you for your review! We are very glad to hear that you had a good experience with your purchase, and we hope to continue serving you in the future
Report
Stephen S.
Nov 3, 2020
All around best place to get a board
Fair prices, smooth service, and faster shipping than expected. Really happy with this seller. Will use again.
Response from MechanicalKeyboards.comNov 4, 2020
Hi Stephen, thank you for your review! We are very glad to hear that you had a good experience with your purchase, and we hope to continue serving you in the future.
Report
Johanna B.
Oct 31, 2020
I had a great experience buying with…
I had a great experience buying with mechanical keyboards, I thought the customer service was superb. Thanks!
Response from MechanicalKeyboards.comNov 2, 2020
Hi Johanna, thank you for your review! We are very glad to hear that you had a good experience with your purchase, and we hope to continue serving you in the future.
Report
Stuart J.
Oct 28, 2020
10/10 Amazing Customer Service
I bought a Keyboard a while a ago, to be exact a year ago, and noticed my keyboard would do the causal key chattering. So I contacted support if maybe they could probably help me with this issue. So Isaac S, sent many useful documents about some things that can help me with my issues. After doing that, nothing really worked. So Issac told me If I could send him a Video of me doing the procedures that were listed in the documents. After doing that all of that, Isaac told me to send them the keyboard and it'll be covered by the warranty.
Response from MechanicalKeyboards.comOct 29, 2020
Hi Stuart, Thank you for your review! We are very glad to hear that Isaac helped you with your keyboard issue, and we hope to continue serving you in the future.
Report
Connor
Oct 26, 2020
Horrible warranty program
Horrible warranty program. If you need repairs you can’t have a keyboard and you have to go buy a new one for 4-6 weeks. They won’t send you a temporary one or anything. Would never recommend anyone to buy from them, inly buy from the actual brands website.
Response from MechanicalKeyboards.comOct 28, 2020
Hi Connor, we are very sorry to hear about the issues surrounding your keyboard. As noted on our website, our return period is 30 days, and so the item would have to be repaired as per the manufacturer's warranty policy, which unfortunately does not include sending a temporary keyboard. The repair should only take about 1-2 weeks to complete if you wanted to send the item in, and this is standard with most companies. We hope this helps, and that we are able to assist you in the future.
Report