MechanicalKeyboards.comReviews of mechanicalkeyboards.com

Purchased a keyboard that developed a faulty key shortly after use. Warranty support was provided, but I was required to pay inbound shipping for repair, which, compared to other distributors, made the customer service experience feel subpar for a defective product.

Ordered keyboard for 124.00$ + 41.59$ for international shipping. Their FAQ said MK can ship to my country and that they use USPS, UPS or FedEx (I know for sure that at least first two can do that). Instead they used DHL, which apparently can not ship to my country, so they had to return package from customs back to MK and I waited for my refund. MK only refunded 106$ out of 165.59$, even though it was their fault. Lost 59.59$ for trying to buy from this shop. Edit: got the full refund, thank you.

sent me a faulty keyboard and refused to replace it or fix and to this day im mad.