MechanicalKeyboards.com Reviews | Read Customer Reviews of mechanicalkeyboards.com

MechanicalKeyboards.com Reviews | Read Customer Reviews of mechanicalkeyboards.com

MechanicalKeyboards.com reviews

Showing 44 reviews with 5 stars · Clear filters

Timur H.
Aug 25, 2026
Great Customer Service
The keyboard i got was faulty, BUT when i called their customer service they were very nice and gave me a full refund on the same day which is more than i could have asked. Credits to Aaron T for bieng so goated, definatley deserves a 5 star review in my experience
Response from MechanicalKeyboards.comAug 25, 2026
Thanks for the kind words, and glad we could get that resolved quickly for you. Sorry the keyboard arrived faulty, but happy the refund process was smooth. I'll pass along the shoutout to Aaron. Enjoy your next keyboard search, and let us know if we can help!
Report
Ryan Van de W.
Feb 13, 2026
I just had an amazing experience with MK customer service.
I just had an amazing experience with MechanicalKeyboard.com. I am shocked with the bad reviews on here. I placed an order, and a few days later I was told they didn't have inventory. No problem, I get it. A few days after that I got a delivery come keycaps I didn't order. I called to tell them I didn't order these. She said it was a gift for making an error on my original order. I think that is really good service. I will order from MK again for sure.
Response from MechanicalKeyboards.comFeb 13, 2026
Thank you so much for sharing this. We really appreciate your understanding when the inventory issue came up. We always want to make things right, so we’re glad the surprise keycaps helped turn it into a positive experience. Thanks again for your support. We look forward to your next order!
Report
Customer
Jun 20, 2025
An issue resolved, lovely company
I had an issue with the switch sockets on the keyboard I bought that became loose very quickly. They were kind enough to get the manufacturer to send me a new PCB and USB receiver so I can replace them. Prompt delivery and really great customer service, thank you guys again.
Response from MechanicalKeyboards.comJun 23, 2025
Thank you so much for your kind words! We are so glad to hear that you were taken care of, and please do not hesitate to let us know if we can help you with anything else! We truly appreciate you!
Report
Will
Feb 12, 2025
Good customer service
I ordered the wrong keyboard by mistake and submitted a request to cancel the order when I realised the next day. The support got back to me quickly, checked if they had the keyboard I needed in stock and cancelled the order for me. No complaints whatsoever.
Response from MechanicalKeyboards.comFeb 17, 2025
Thank you very much for sharing your experience with us! We are so glad to hear that you were taken care of. Please don't hesitate to reach out to us for any future questions or requests!
Report
Uriah M.
Oct 25, 2024
I ordered a keyboard and i didn’t pay…
I ordered a keyboard and i didn’t pay attention to details and put wrong information in.Taylor D went above and beyond to find my order for me , get me the right keyboard sent to me it’s customer service like this that makes me a supporter for this company
Response from MechanicalKeyboards.comOct 28, 2024
Thanks so much for sharing your experience! We’re really glad to hear that Taylor D was able to help you out and get you the right keyboard. It’s awesome to have supportive customers like you! If you need anything else, just let us know!
Report
Tim N.
Sep 11, 2024
Taylor from sales went above and beyond…
Taylor from sales went above and beyond helping me locate the perfect keyboards for our eSports lab. Thanks for your help.
Response from MechanicalKeyboards.comSep 12, 2024
Thank you so much for your kind words! I'm thrilled to hear that Taylor was able to assist you in finding the perfect keyboard for your eSports lab. If you need any further assistance or have more questions in the future, don't hesitate to reach out. We're here to help!"
Report
Harrison C.
Jun 23, 2024
Sick venue sick people!
Sick venue sick people!
Response from MechanicalKeyboards.comJun 24, 2024
Dear Harrison, Thanks for your review! We hope to see you again soon
Report
Kameron D.
Jun 6, 2024
James was super helpful
James was super helpful, and this place has so much stuff. Really cool shop and a great experience!
Response from MechanicalKeyboards.comJun 6, 2024
Dear Kameron, Thanks so much for your review! We're so glad you had such a good experience with us and we can't wait to see you again!
Report