McGee & Co.McGee & Co. was created in a spare bedroom with lots of big ideas and no room for fabric samples. After many late nights of brainstorming and collaboration, husband and wife team, Syd and Shea McGee decided to take what was a small business for a stay-at-home mom and turn it into something much more.
McGee & Co. (mcgeeandco.com) has 557 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Clara
Sideboard looks nice but one of the drawers doesn't close properly
Response from McGee & Co.Sep 19, 2022
Hi Clara! We are so happy your sideboard looks nice but sorry to hear the drawer doesn't close properly! We are happy to look into it further if you want to send over photos of the issue to our support team, [email protected].
Clara Z.
Such a beautiful pillow for my daughter’s bedroom! Great quality.
Response from McGee & Co.Sep 19, 2022
Hi Clara! We are so happy to hear you love your order!
Joan Y.
Unfortunately the item I ordered did not look like the picture on your site. The bowl I ordered was supposed to be blue and the one I received had none of the blue veining pictured and was completely white. Customer Service was great though and they ensured I was satisfied with how things were handled.
Response from McGee & Co.Sep 21, 2022
Hi Joan! Apologies the piece you received was not accurately depicted on the product page! We are happy to hear, however, our team was able to assist. We will look into this further to ensure we are making necessary edits to product images.
Patty
Excellent work
Response from McGee & Co.Sep 16, 2022
Thank you, Patty!
boulder, C.
I just discovered McGee and CO and am loving their furniture and vintage items. However, I hesitate to buy from them as they have a terrible return policy. I did order a vintage item and asked if I could return it if it was damaged or didn't work. I understand not being able to return because you don't like it. But for no reason can you return it. I haven't received the item yet, so who knows? I wanted to order a couch too. I ordered swatches 2 weeks prior to Labor Day when they had a sale. I wrote and asked if they would honor the sale price if I didn't receive the swatches before the sale ended. NOPE! would not honor the sale. Further, their customer service got back to me 2 days later.
Response from McGee & Co.Sep 21, 2022
Hi Heather! We are so sorry you have not had a positive experience with us! We will be discussing this all with our Customer Experience Team to make improvements as needed!
Stacy W.
We love the Tranquil Lakeside art for our master bedroom. It fits perfectly at our lake home.
Response from McGee & Co.Sep 16, 2022
That piece is truly beautiful, great choice!
Lauren K.
Well I didn't like the mirror I purchased and its slightly warped. When I asked how to return it there was very little help. And all shipping methods I could find would end up costing almost as much as the mirror itslef
Response from McGee & Co.Sep 19, 2022
Hi Lauren! We are so sorry to hear this! If you would like to have us return the item for you, we are happy to assist! Please email us at [email protected], and we will get you taken care of.
ERICKA R.
This was my 3rd purchase and it did not go well. Communication on all three purchases as well as shipping has always been very weak. But ! When you receive a beautiful product you tend to overlook that for a while with the hopes things improve. This time around I did not receive an item that was part of a gift even though it showed it was to arrive together and on the invoice / packaging slip. The agent who helped me was very gracious, though and kind and she did offer to resend or refund. At this point after waiting already too long with not much communication I canceled the entire order. If I would of known it was coming later it would of not been an issue but the communication has always been lacking, few and far between. Now I am out the shipping cost and a good price point for the items I wanted for a gift. Please do better. The Adar marble bookends are now back ordered until February! Bummer! I was really looking forward to them.
Response from McGee & Co.Sep 19, 2022
Hi Ericka! Thank you so much for taking the time to provide us with this feedback regarding your McGee & Co. orders! We sincerely appreciate it and have taken this to heart. Providing an effortless and above-and-beyond customer experience is crucial to us, and we truly regret all of the disappointment and inconvenience we have caused you. We have shared this feedback with the appropriate teams to continue to review how best to improve our processes across the board.
