Bring the spa home to you, massage anytime you need it in the comfort of your own home. Unwind, de-stress and heal with our zero gravity chairs! Our goal is to make your experience as pleasant as possible. Free Shipping & No Sales Tax.
Massage Chair Heaven (massagechairheaven.com) has 337 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
massagechairheaven.com
Website
massagechairheaven.com
Category
Furniture Stores
Location
Miami Lakes, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ordered and received exactly what I wanted and came at a fast and reliable arrival.
Response from Massage Chair HeavenAug 9, 2021
Hi Todd, thank you got choosing Trustpilot to leave your feedback on your recent purchase. We appreciate your feedback and if you ever need anything, feel free to reach out.
Thank you!
The Massage Chair Heaven Team
MN
Majid N.
It’s the best
It’s the best, we love it
Response from Massage Chair HeavenAug 6, 2021
Hi Major, thank you for choosing Trustpilot to leave your feedback on your recent purchase. Please feel free to reach out if you have any questions in the future.
Regards,
The Massage Chair Heaven Team
LR
Lawrence R.
Massage Chair Heaven
Yunior
I would like to thank you for all the time you spent with me, teaching me , guiding me, your professionalism, and the great deal you offered to me on my recent purchase. After 2 back surgeries over the years followed by a recent recurrence, and warnings from my neurosurgeon that any future surgery would be extremely complicated with a lot of hardware placed into my back, I vowed to do everything possible never to have any additional surgery. Working with a physical therapist I also began looking into massage chairs. It is overwhelming to check out the number of chairs on the market , the options, the older models that are being pedaled, the lack of honest answers provided by reputable dealers, and the significant different in prices. All confusion disappeared when I luckily spoke with Junior of Massage Chair Heaven. He patiently answered all my questions, explained the options, the quality of products from various companies, and at a cost that beat everyone else’s quotes on a top of the line company and model. I feel very fortunate to have found such an honest and knowledgeable person. My chair was delivered today, meticulously assembled , and works and looks terrific. I appreciate all Junior has done for me and my back thanks him too. I will always remember his assistance in understanding and choosing the perfect unit for my needs. I strongly recommend to anyone looking for a massage chair, contact Yunior at massage Chair Heaven. I guarantee you will not be disappointed
Larry Rothenberg
Response from Massage Chair HeavenAug 6, 2021
Hi Larry, thank you so much for choosing Trustpilot to leave your feedback on your recent purchase. It was our pleasure to help you and if there's anything else we can do for you in the future, do not hesitate in contacting us anytime.
Thank you!
Yunior
JS
Jerry S.
The chair is excellent
The chair is excellent. I have no complaints. It is comfortable and easy to navigate.
Response from Massage Chair HeavenAug 5, 2021
Thank you Jerry, for choosing Trustpilot to leave your feedback on your recent purchase. If you have any issues in the future do not hesitate in contacting us anytime.
The Massage Chair Heaven Team
EC
EUGENE C.
Great company and a very nice chair
Massage chair heaven was great to deal with. They were very helpful and ship promptly. However the white glove shippers on the other hand did not seem to have a clue what was going on including calling me six times in one day and yet stating they did not call me. We had an appointment that they never showed up for. The chair is great however I am still trying to figure out how to use it because the instructions Are not great
Response from Massage Chair HeavenJul 27, 2021
Hi Eugene, thank you for choosing Trustpilot to leave your feedback on your recent purchase. If you have any questions future questions or concerns do not hesitate in contacting us anytime.
Thank you!
The Massage Chair Heaven Team
BH
Brenda H.
The chair is great - the remote, not so great
The chair is great, but I've never been able to figure out how to get the remote to work properly - the settings seem to be messed up.
My advice, if you buy any massage chair, is to spend the money to have a professional set up your chair and show you how to use the remote.
My husband only used the chair once (for a minute) because we couldn't get the intensity down on the rollers and he couldn't stand that - like an alien was coming through his back and trying to get out his chest.
I like the intensity of the rollers and so I use the chair all the time, but it would be nice if I could get it down so my husband would use the chair too.
Response from Massage Chair HeavenJul 27, 2021
Hi Brenda thank you for choosing Trustpilot to leave your feedback on your recent purchase. As per the issue mentioned with the intensity.
Depending on which program and part you want to use, there are various options.
Sometimes, intensity button doesn't work because a certain mode is set with a certain intensity level. But usually Manual mode, you can adjust as below.
4D Roller instensity adjustment
1. Click on Manual button on the Remote controller
2. Push down arrow until it shows 4D
3. Click on OK button [the button is located on the remote controller Circular button area with arrows) until it becomes 4D - 1 level (number 1, 2, 3, 4 will show in smaller letter)
Air Intensity Adjustment
1. Click on Adjust Button on the remote controller
2. Click on right direction arrow button on the remote controller until you see "Adjustment" on the remote controller screen tap
3. Use Arrow button to select air part that you want to reduce intensity
3. Click "OK" button [the button is located on the remote controller Circular button area with arrows) to adjust air intensity on selected air mode.
Thank you!
The Massage Chair Heaven Team
SK
Suwaid K.
Heavenly Experience!!!
The company and sales assistant were very helpful and patient. My wife and I are extremely happy with Massage Chair Heaven and our experience with them. We got a fabulous chair for a fabulous price and delivery service was as stated. We expect to be repeat customers in the future.
Response from Massage Chair HeavenJul 14, 2021
Hi Khan, thank you for choosing Trustpilot to leave your feedback on your recent purchase. We really appreciate it and means a lot to us. If you have any questions in the future, feel free to reach out.
The Massage Chair Heaven Team
HU
Huntsville
Massage Chair Heaven has GREAT Customer…
Massage Chair Heaven has GREAT Customer Service!!! From the very beginning to the very end. Thank You Massage chair Heaven staff.
Response from Massage Chair HeavenJun 28, 2021
Hi and Thank you soo much for choosing Trustpilot to leave your feedback on your recent purchase. Just know it was our pleasure to help you and if you need anything else in the future, we are here for you.
The Massage Chair Heaven Team