Marcus StoreReviews of marcus-store.com

quick delivery, product as advertised very pleased. A dispute regarding amount billed was taken care of with no stress. Would not hesitate to order again

Slow delivery of my Harry tone Jacket On arrival it was too big and poor quality, the zipper is junk. Got the return authorization but went to the Post office and found it would cost $37 (for a $66 purchase) and that I needed to fill our customs forms. Given all that I have seen, I have NO confidence that Marcus would refund the $66 (no responses from "Marcus") so, rather than waste $37, I will donate the coat to a local shelter. Poor quality but it may help someone stay warm Avoid this company - they misrepresent their goods

To any potential Australian customers beware. The pricing all the way through ordering is in Australian dollars. The last click for final checkout amazingly enough goes to American dollars which would add 40% to your price. Ha, dodgy as.

The customer service, coupled with a return policy of just 14 days, is unacceptable. My wife purchased 2 jackets at the end of October for my birthday on November 22. The jackets do not fit, and they refused to return or exchange our purchase, even though it was three weeks from the original purchase and we had tried them on only once. Stay away Stay away

I ordered a Harry Stone jacket on Oct. 20,2025. On Oct.23 or 24 I went to the site of the company who does there shipping and entered the tracking # to which there was no response. I tried again the next day and again received no response. Then I noticed the tracking # could have been misread, an 8 was entered instead of a B. 0n the 27th I emailed Marcus. I explained the situation. later on the 27th I got a reply from Marcus. There had been a mix up and the team at Marcus was dealing with it. On the 29th the tracking information was available. That same late afternoon my jacket arrived. It fit perfect, looked good, and appeared very well made. The person I communicated with at Marcus was excellent and in my opinion did a great job. I would recommend Marcus to others and would buy from this company again. No regrets, just the opposite. Thank you David. Mike Slatter

Harrington Jacket.. ?? I ordered one.. CHEAP KNOCKOFF.. beware.. extremely disappointed

I wanted a Katana-styled shirt and these seemed to be the ticket. I bought a 2XL in an abundance of caution as an XL is normally nice and lose! A Hobit couldn’t fit into these shirts and went about trying to return them. First they want to have a picture of the product sent to them…OK. Then I get the notice to send but rather than Rancho Cucamonga, CA where they were shipped from (made in China BTW) I am supposed to send it to Puglia Italy for a mere $280! RUFKM! Do not shop with these scammers please learn from my mistake!

Great fit at an affordable price. Good customer service.