Marcus StoreReviews of marcus-store.com

I am grateful that Marcus Store staff answered every single email I sent about how long the delivery took. It was several weeks -- the jacket came from China. The overall style is pretty good. There is elastic at the waist, but not the cuffs. The color I ordered is perfect. The materials seem durable, and it is well-made. The sleeves are a bit long, but it's not too tight in front. I'm wearing it today, and I like it. Prices elsewhere for something similar run more than double. I am glad to own this jacket.

What made it a good experience were the helpful email contact l received over returning an item l liked but that was too big for me.

They have an excellent product. The customer service was considerate and timely.

Received my jackets and a little disappointed that they arrived from China and not the UK but the jackets certainly resemble a Harry Stone original. The tracking of my parcel was not a good experience, it provided me very little information. However; my jackets arrived, late but they fit and are the correct color.

After three tries at trying to get the correct size and color I finally have two of the correct size jackets but I only have one jacket that is the correct size and color. The second jacket while blue I wanted the brighter blue. After spending over two hundred dollars I am fed up with ordering and trying to get everything. So, I am done.

The jacket I ordered was very nice and made well, but the size ran a little small and I had to order another in a larger size. The return policy instructions were confusing - especially when it said that I could keep the jacket I ordered and receive another in a different size - but there was no way for me to do that on line, so I just bought another.

Ordering and communication were great. The jacket quality is good, except for one thing; the knit cuffs are WAY too big.

I was disappointed in the jacket I purchased for my grandson. From the website photos I thought the jacket was a heavier fabric more suitable for winter. It was not. Both the fabric and lining were lighter weight, more suited to Spring and Fall. I have since bought him another jacket which will be warmer this winter. Shipping from China took longer than I thought it would.