Marcus StoreLaunching in 2015, Marcus is an online fashion destination for men, born of the need to provide cool and modern closet classics.
Marcus Store (marcus-store.com) has 420 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
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420 approved reviews, newest moderated first
Doug T.
Ordered from Marcus on October 16. Received a couple of awkward emails with tracking number that doesn’t work. No merchandise yet. Think I’ve been had.
Response from Marcus StoreNov 8, 2022
Hello Doug! Happy the issue was solved and you were able to change at least the Title :)
Marye F.
WARNING!! Do not buy from these people!!! Any good review is from them. Read all the negative reviews!! First, clothing is not as they say. Sizing is way off. Material is so cheap and thin. Returning is on YOU! Return is back to CHINA!!! You will be out of money and making them richer is horrible products. Read the reviews. You can tell they wrote the good reviews bc they are really over the top about a simple jacket or bag. You've been warned!
Response from Marcus StoreNov 8, 2022
Hello. Weird to read this, the return center is not in China..may you explain why you refer to this?
Mick H.
The quality of construction, the color and the fit of the Harrington jacket were exactly as depicted and then some! The price was reasonable and shipping reliable. I encourage anyone to find quality apparel at a better price.
Response from Marcus StoreNov 8, 2022
Happy to loved our Harrington <3
Alan C.
Absolutely horrible website says 2 to 8 days delivery it's been 14 days still in China all their communication is generic I paid paypal put in claim
Response from Marcus StoreNov 8, 2022
hello Alan :/ Sorry to read this, as I see we have follow-up to your Email and provided all necessary info
Tom F.
Didn’t receive my order, but did receive it after the original report
Response from Marcus StoreNov 8, 2022
Hey Tom! Working to solve this!
ARNOLD RICHARD K.
I’ve gotten nothing as of today, it’s a month and zero, communication at it’s worse!! Arnold
Response from Marcus StoreNov 8, 2022
Hello! We are very sorry, we are solving this delay issue!
Rudy L.
Horrible experience!!!!! My experience would be negative except 1 is the lowest you can score them! Ordered a jacket 6 weeks ago and have never received it. The order information said it would ship in 2. They don’t answer the phone at all. Tried emailing and got a couple of lying responses and bogus shipping numbers. Last email said I would receive in 4 business days but it’s now been 6. Guess I’ve been scammed! Do NOT buy from these CROOKS!!!
Response from Marcus StoreNov 8, 2022
Hello Rudy. We tried to call you back without success, may you please have a look to the incoming calls?
Thomas D.
I would not buy from them. The jacket was very poorly made and customer service was terrible. They made it impossible to return the item. I decided to just give the item to charity and never shop with them again.
Response from Marcus StoreNov 8, 2022
Hey Thomas. Sorry to read this. As I see, customer service has provided our return procedure but was not working for you :/