marcsmobility.com Reviews | Read Customer Reviews of marcsmobility.com

marcsmobility.com Reviews | Read Customer Reviews of marcsmobility.com

marcsmobility.com reviews

656 approved reviews, newest moderated first

Patrick G.
Aug 4, 2025
Excellent customer service
Customer service called to verify my information before shipment Scooter was received quickly and in great condition. Instructions were very easy to follow.
Response from marcsmobility.comAug 14, 2025
Hi Patrick, Thank you so much for your thoughtful feedback! We're thrilled to hear that your scooter arrived quickly and in great condition, and that our customer service team’s efforts to verify your information made the process smoother for you. As a family-owned business, we pride ourselves on ensuring that every step of your experience is handled with care. We’re also glad the instructions were clear and easy to follow! We truly appreciate your support and look forward to serving you again in the future!
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Virginia P.
Aug 4, 2025
Great customer service honest people…
Great customer service honest people refreshing experience
Response from marcsmobility.comAug 14, 2025
Hi Virginia, Thank you so much for your kind words! We’re thrilled to hear that you had a refreshing experience with us. As a family-owned business, honesty and great customer service are at the heart of everything we do, and it means the world to know that it showed during your interaction with us. We truly appreciate your support and can’t wait to work with you again in the future!
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Ashish N.
Aug 3, 2025
Customer service is what brought me…
Customer service is what brought me back to make a purchase almost a year later because of how I was treated the first time.
Response from marcsmobility.comAug 14, 2025
Hi Ashish, Thank you for the wonderful feedback! We’re so glad to hear that our customer service made such a positive impression on you the first time around that it brought you back nearly a year later. As a family-owned business, building lasting relationships and treating our customers right is our top priority, so it means a lot to know we were able to earn your trust. We truly appreciate your continued support and look forward to serving you again soon!
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LH
Aug 1, 2025
Marc's Mobility is where to shop mobility wheelchairs and scooters
Marc's Mobility is the place I frequented online throughout my research of power wheelchairs (and scooters). They are #1! They have 1000's of videos online to teach us most of the details we need to know about mobility devices. They show us how to unpack them, assemble them and how well they drive on video. They are amazing in how many details they have available. I finally called them and the sales mgr helped me choose by suggesting a better chair overall and a better chair for me than the one I planned on buying, and it cost less too. You can learn much on their website at marcsmobility.com as well as viewing many of their videos on YouTube. I just ordered a great ComfyGo Majestic 8000 Plus wheelchair and I can't wait to get it. Should be in any day. I highly recommend MarcsMobility because they are professionals, and are very experienced in the mobility industry.
Response from marcsmobility.comAug 14, 2025
Hi LH, Thank you so much for your thoughtful and thorough review! We're thrilled to hear that our online resources helped you with your research and that our team was able to guide you to the perfect chair for your needs—especially one that ended up being a better fit and at a better price! We take great pride in offering as much information as possible to empower our customers, and it’s great to know that it made a difference for you. As a family-owned business, your satisfaction means the world to us, and we’re excited to hear that you’re looking forward to your new ComfyGo Majestic 8000 Plus. We can’t wait for you to receive it! Thanks again for your trust and recommendation. We look forward to serving you again in the future!
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Mike
Jul 31, 2025
Great People
Great People. Perfect Product. Thanks.
Response from marcsmobility.comAug 14, 2025
Hi Mike, Thank you for the kind words! We’re so glad to hear you’re happy with both our team and your product. As a family-owned business, it’s always our goal to provide the best service and quality, and we’re thrilled to know we hit the mark for you. We truly appreciate your support and look forward to working with you again in the future!
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Robyn H.
Jul 29, 2025
Friendly and efficient customer service
I contacted this company needing 2 new tires for my wheelchair. My existing tires were completely bald and I was in urgent need. Everyone I dealt with at Marc’s was extremely helpful and my tires were delivered quickly. This was my first time doing business with them but it will not be my last. Friendly and efficient service and reasonable prices. I’m sold. And I thank everyone at Marc’s For all their help.
Response from marcsmobility.comAug 14, 2025
Hi Robyn, Thank you so much for your wonderful feedback! We’re so glad we could help get your wheelchair tires sorted quickly and efficiently, especially in a time of need. It’s always our priority to provide friendly, helpful service, and we’re thrilled to know that we made a positive impression on you during your first experience with us. As a family-owned business, your satisfaction is what drives us, and we’re so happy to have earned your trust. We look forward to serving you again in the future!
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Jorge A.
Jul 28, 2025
Had a good conversation with Mark about…
Had a good conversation with Mark about the product I eventually purchased. It was well priced. A good power wheelchair. The only drawback was the delivery I was under the impression that the box containing the chair would be opened by the driver, instead I had to drag the box on the pallet to my third floor apartment unit. That was not fun.
Response from marcsmobility.comAug 14, 2025
Hi Jorge, Thank you for your valuable feedback, and we’re so glad to hear that you had a great conversation with Marc and are happy with your new power wheelchair. We sincerely apologize for the inconvenience with the delivery. We strive to make every aspect of the process as smooth as possible, and we understand that moving a large box to your third-floor apartment wasn’t ideal. We’ll be reviewing this with our team to improve future deliveries. We truly appreciate your business and your understanding, and we’re always here if you need anything moving forward.
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Frank Camardo J.
Jul 23, 2025
MY BROKEN FILTER
EVERYTHING WHEN I BOUGHT IT WAS TREMENDOUS. I HAD IT THREE DAYS AND I BROKE THE FILTER AND THE CIRCLE MADE OF BLACK RUBBER. NO IT DOESN'T WORK. I AM GOING TO CALL YOU AND SEE IF I CAN GET THE FILTER WHICH BROKE AND THE BLACK RUBBER. I DID IT AGAIN. FRANK CAMARDO 609-923-3428
Response from marcsmobility.comAug 14, 2025
Hi Frank, Thank you for your feedback, and we’re glad to hear you had a positive experience when you first purchased your product. We’re truly sorry to hear about the issues you’re experiencing with the filter and the rubber circle. We absolutely want to make this right for you. Please give us a call at your earliest convenience, and we’ll be more than happy to assist you in getting the parts you need and resolving the situation. We appreciate your business and look forward to helping you!
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