marcsmobility.com Reviews | Read Customer Reviews of marcsmobility.com

marcsmobility.com Reviews | Read Customer Reviews of marcsmobility.com

marcsmobility.com reviews

656 approved reviews, newest moderated first

Jeff G.
Jun 9, 2025
Responsiveness and customer service was…Jg's Review
Responsiveness and customer service was excellent via email and direct correspondence.
Response from marcsmobility.comAug 14, 2025
Hi Jeff, Thank you so much for your positive feedback! We’re thrilled to hear that our responsiveness and customer service stood out to you, both through email and direct communication. It’s always our goal to make sure every customer feels heard and taken care of. We truly appreciate your support and look forward to assisting you again in the future!
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Maria
Jun 9, 2025
Excellent customer service
Excellent customer service. Fast and professional delivery. The assembly videos are awesome—they help me put the scooter together in no time. The scooter is super cute and sturdy. My mom is thrilled with her new scooter.
Response from marcsmobility.comAug 14, 2025
Hi Maria, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with our customer service and that the delivery was fast and professional. It’s also fantastic to know that the assembly videos helped you get everything set up quickly. We’re so happy that your mom loves her new scooter—both cute and sturdy is exactly what we aim for! We truly appreciate your support and look forward to serving you again in the future!
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Rickie M.
Jun 7, 2025
We just ordered a wheelchair identical…
We just ordered a wheelchair identical to one we purchased 4+ years ago. Whenever there are issues and there are few, we can contact Marc's for exacting help. They do what they say they are going to do, and that means a lot. Thank you for all the help.
Response from marcsmobility.comAug 14, 2025
Hi Rickie, Thank you so much for your kind words and continued trust in us! We’re thrilled to hear that you’re still happy with the wheelchair you purchased years ago and that we’ve been able to assist you whenever issues have come up. Doing what we say we’ll do is something we take great pride in, and it means a lot to know that it’s made a difference for you. We truly appreciate your support and look forward to helping you again whenever you need us!
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Tommy S.
Jun 6, 2025
I got my batteries in a couple days
I would recommend Marc's for any electric wheelchair needs,really nice and helpful people and the make sure your getting the right thing for what you need
Response from marcsmobility.comAug 14, 2025
Hi Tommy, Thank you so much for your kind recommendation! We’re so glad to hear that you had a positive experience with our team. Making sure our customers get the right product for their needs is always our top priority, and it’s wonderful to know that our efforts made a difference for you. We truly appreciate your support and look forward to helping you again in the future!
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CHARLES J M.
Jun 5, 2025
had to drill out one side to get the…
had to drill out one side to get the bolt to go thru it. otherwise fabulous . may need a different hitch for the suburban. will check the height tomorrow .
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JOE R.
Jun 4, 2025
Fantastic experience
Fantastic experience, great customer service shipping was fast and free The price was great too truly a great company to deal with thank you!
Response from marcsmobility.comAug 14, 2025
Hi Joe, Thank you so much for your amazing feedback! We’re thrilled to hear that you had a fantastic experience with us. We always aim to provide great customer service, fast shipping, and competitive prices, so it’s wonderful to know that everything met your expectations. We truly appreciate your support and look forward to working with you again in the future!
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William R.
May 23, 2025
I received excellent directions on…
I received excellent directions on getting the correct product for my needs. Sales people were Excellant and shipping was accurate
Response from marcsmobility.comAug 14, 2025
Hi William, Thank you for your fantastic feedback! We’re so glad to hear that our team was able to provide you with the right guidance to find the perfect product for your needs. We take pride in ensuring accurate and helpful service, so it’s great to know that everything went smoothly with your order and shipping. We truly appreciate your support and look forward to serving you again in the future!
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Alexis
May 23, 2025
Fantastic Experience
This company has been fantastic. They have a ton of videos that were extremely helpful in narrowing down the right device for our needs. I reached out to customer service to ask some questions and further discuss our options. They made several suggestions but did not pressure a purchase at all. When I was finally ready to place an order online, Alex reached out once again to make sure this was the right device for our needs. We received the device within three days. There was a small issue upon delivery, and Alex immediately made sure that issue was resolved. I cannot recommend this company enough! Wonderful experience.
Response from marcsmobility.comAug 14, 2025
Hi Alexis, Thank you so much for your kind words and detailed feedback! We’re absolutely thrilled to hear that our videos were helpful in narrowing down the right device for your needs and that our customer service team, especially Alex, was able to assist you every step of the way. We always aim to provide helpful suggestions without any pressure, and it’s great to know that you felt supported throughout the process. We’re also happy to hear that the delivery was prompt and that any issues were quickly resolved. Your recommendation means the world to us, and we truly appreciate your trust and support. We look forward to working with you again in the future!
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