Thank you for choosing MarcsMobility.com - At Marc's Mobility, we work hard to provide superior customer service with the lowest possible pricing. We believe in bottom line pricing with no hidden charges or fees. We also provide Free Shipping because we want your online experience to be just like you walked into our store and purchased a power wheelchair or scooter. We test & warranty ALL of our products, so you are fully protected. Don't risk buying a used & abused power wheelchair or scooter that has been refurbished. Nearly all of our used power chairs & scooters are in like new condition, meaning they have very low hours of use. In most cases our price will be 60-70% of the retail price. See the FAQ's below for answers to commonly asked questions. If you don't find an answer here, please let us know!
marcsmobility.com (marcsmobility.com) has 656 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Website
marcsmobility.com
Category
Health Equipment
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 31% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Quick ship Wednesday received Friday, going to unpackaged it Saturday, amazingly fast from Florida to Ohio
Response from marcsmobility.comFeb 24, 2026
Thank you, Robert! We’re so glad to hear your order arrived so quickly—Wednesday to Friday is impressive even for us 😄 We truly appreciate you choosing our small, family-owned business, and we hope everything goes smoothly when you unpackage it this weekend. Please let us know if you need anything at all!
TF
Thomas F.
Disappointed with service
I was told by your representatives that your company is family owned and will do everything possible to help customers have a great experience dealing with Marc’s. My experience with your team started out that way but lost its way shortly after the rep stated he would call me back shortly. Well the next day I waited until later in the afternoon and called back wanting to talk with that same rep so I would not have to go through the whole process of trying to explain what power wheel chair would work best for me. Well I guess he was busy with another customer so I had to go through the whole process again with a different rep. Well after going through the whole process again, that rep had an appointment he needed to attend to so as a paying customer I got shut down again. I guess I misunderstood! I thought I was a customer?. I expected one of these reps would get back to me by no later than tomorrow afternoon. Not! So I canceled an order for a smaller piece of equipment I ordered. The next day I purchased a new chair valued at $2,800.00 from a different vendor, having to go through the whole process again. Absolutely true story. Just thought you might want to know.
Response from marcsmobility.comFeb 24, 2026
Thank you for taking the time to share your experience. We are truly sorry that we did not meet your expectations, and we apologize for the frustration this caused. That is not the level of service we strive to provide.
We are a small, family-owned business, and while that allows us to offer personal, one-on-one service, there are occasional days when certain mobility specialists are off or assisting other customers. That said, we completely understand how frustrating it is to feel like you were starting over or not receiving a timely follow-up.
We do want to clarify that our team did make multiple attempts to return your call, but unfortunately we were unable to connect with you. Regardless, we recognize that the experience did not feel smooth or consistent on your end, and for that we sincerely apologize.
Your feedback is important to us and helps us improve our communication and follow-up processes so this does not happen again. We truly wish your experience had ended differently and appreciate you bringing this to our attention.
PS
Pamela S.
They made it so easy they call after…
They made it so easy they call after the order was placed to make sure of what we are getting also made sore the seat height and with were good for my husband and how tall he was fore the footboards and to inform us how it was going to be shipped we will definitely do business with them again extremely satisfied
Response from marcsmobility.comFeb 24, 2026
Thank you so much, Pamela! We’re thrilled to hear how satisfied you are. Taking the time to confirm fit, comfort, and shipping details is very important to us—especially when it comes to making sure everything is just right for your husband. We truly appreciate you choosing to support our small, family-owned business and look forward to helping you again in the future!
RM
Ray M.
Easy to order
Easy to order. Delivered on time.
Response from marcsmobility.comFeb 24, 2026
Thank you, Ray! We’re glad to hear your order was easy to place and delivered on time. We truly appreciate you choosing our small, family-owned business and are always here if you need anything!
RK
Renee K.
Immediate answer
Immediate answer, knowledgable, quick shipping.
Response from marcsmobility.comFeb 24, 2026
Thank you, Renee! We’re glad to hear you received immediate answers, knowledgeable support, and quick shipping. We truly appreciate you choosing to support our small, family-owned business and are always here if you need anything!
JA
James
I did not get shipping info for the…
I did not get shipping info for the battery that I ordered one week ago
Response from marcsmobility.comFeb 10, 2026
Hi James, your order was placed on 1/5/26 and we sent tracking information on 1/7/26 and the batteries were delivered on 1/9/26. If you would consider updating this review.
CU
Customer
This is my second purchase from Marc's
This is my second purchase from Marc's. This time I picked up a second Jazzy Ultralight for a second home directly from Marc's. I was impressed the first time I dealt with them by phone, but a personal visit was even better. Every single person there was incredibly nice, and they all seem to care about their jobs. They are truly a treasure in today's world. Highly recommended.
Response from marcsmobility.comFeb 24, 2026
Thank you, Renee! We’re happy to hear you received immediate answers, knowledgeable support, and quick shipping. We truly appreciate you choosing our small, family-owned business and are always here if you need anything!
FE
Feng
good site
good site, easy to find the product we need
Response from marcsmobility.comFeb 24, 2026
Thank you, Feng! We’re glad to hear our site made it easy to find exactly what you needed. We truly appreciate you choosing to support our small, family-owned business and are always here if you need any help!
