MaisonetteYour favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Andrea R.
Great customer service!
Response from MaisonetteJul 14, 2021
Hi Andrea, Thank you for sharing your feedback regarding our Customer Concierge team! We are thrilled to hear that they were able to provide a magical experience for you. We sincerely thank you for shopping with us at Maisonette! -Team Maisonette
Marilee
We love the carved wood ocean animals in their squares and rectangles in the box, to hang on a wall! So do our two grandkids!! We bought a duplicate for a friend. Great quality, and safe for even the 10 month old.
Response from MaisonetteJul 9, 2021
Hi Marilee, Thank you for taking the time to share this feedback. We are so glad to hear that you and your grandkids are enjoying the Coastal Animal Set - we think it's pretty great too! We truly appreciate you being a part of the Maisonette Family! ❤️ - Team Maisonette
Ariana
I had a defective item. they were bake to resolve it immediately.
Response from MaisonetteJul 9, 2021
Hi Ariana, Thank you for providing this feedback regarding your Maisonette order, we are so sorry to hear that it arrived in less than perfect condition. Our Customer Concierge team works hard to swiftly correct any issue so we hope we made it up to you! We sincerely thank you for shopping with us! - Team Maisonette
Judy
I enjoyed my shopping experience. I didn’t have any issues with my order .
Response from MaisonetteJul 9, 2021
Hi Judy, Thank you for taking the time to share this feedback! We are thrilled to hear that you enjoyed shopping with us - we always strive to provide a magical experience! Thank you for being a part of the Maisonette Family. - Team Maisonette
Julie T.
I ordered a dresser which was supposed to arrive the following week. It is now 2 weeks later and no dresser and no delivery date. Emails are responded to quickly but very disappointed in the service.
Response from MaisonetteJul 9, 2021
Hi Julie, Thank you for sharing your feedback about your experience with Maisonette! We are thrilled to hear our Customer Concierge team was able to provide a swift resolution. We sincerely thank you for being a part of the Maisonette Family! - Team Maisonette
ScanCafe C.
Strong products that are very unique, high in quality and delivered in a timely manner.
Response from MaisonetteJul 9, 2021
Hi there, Thank you for sharing your feedback about your Maisonette experience. We believe that you and your loved ones deserve the absolute best and are thrilled that your order met all expectations! We sincerely thank you for shopping with us! -Team Maisonette
S D.
I wish you guys had more products made in USA. The quality on some things isn’t great and your return policy doesn’t allow for the customer enough time to try and return the product.
Response from MaisonetteJul 9, 2021
Hi there, Thank you for taking the time to provide this feedback. We truly believe that you and your family deserve the absolute best so we will happily pass this feedback along to the appropriate team. We would also like to inform you that our return policy window has since been extended, we hope this provides you with reassurance during your next visit to Maisonette.com! - Team Maisonette
Lea
Our new grand-niece was thrilled with her Maisonette dress, and her parents even more so. I’m excited to find a source for gorgeous, classy kids clothes that make excellent gifts from an aunt (me) who lives far from loved ones.
Response from MaisonetteJul 9, 2021
Hi Lea, We would like to extend a warm congratulations to you on the newest member of your family! ❤️ We are absolutely thrilled to hear that you found something amazing for this truly special occasion. We sincerely thank you for being a part of the Maisonette Family! - Team Maisonette
