MaisonetteReviews of maisonette.com

3.9636 reviews
Malls & Marketplaces

Maisonette

About Maisonette

Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor

Maisonette (maisonette.com) has 636 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: maisonette.com
Website: maisonette.com
Category: Malls & Marketplaces
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 35% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Maisonette reviews

636 approved reviews, newest moderated first

Justine
Feb 8, 2023
So happy with my ducduc indi desk for…
So happy with my ducduc indi desk for my art studio — a few pieces came chipped, and they addressed the issue right away! I'm so pleased with the customer service I experienced and the product itself. It was a breeze to put together, too. I did it on my own and it took about 1.5 hours.
Response from MaisonetteFeb 9, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
FB
Feb 2, 2023
Creating a Trade account
Creating a Trade account
Response from MaisonetteFeb 9, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Carole R.
Feb 2, 2023
The young lady who I spoke to on the…
The young lady who I spoke to on the phone was extremely courteous and helpful. She very quickly sent me an email so that I could track my package and updated my account. I would never be hesitant about using Maisonette in the future.
Response from MaisonetteFeb 9, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
customer
Feb 1, 2023
they were very kind and helped me
they were very kind and helped me
Response from MaisonetteFeb 9, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Jill S.
Jan 17, 2023
Very limited return policy
Ordered an adorable cape for our great nephew for Christmas. (Order was placed Nov 29th) Unfortunately, it did not arrive until Dec 22nd, after we had already flown to Seattle for Christmas (got back from that trip Jan 12). I've now missed the "return window" , which apparently was yesterday, by 1 day and was told that there is nothing they can do for me. Will definitely not be ordering through Maisonette again.
Response from MaisonetteJan 23, 2023
Hi Jill, Thank you for taking the time to leave this review. We are so sorry for the confusion regarding the return window. Upon investigating, the team resolved your concern, and you will be able to return the item you ordered. We are always willing to make things right. Please let us know if there is anything we can do from here. - Team Maisonette
L F.
Jan 6, 2023
Highly Recommend
Unique, high quality products. Fast shipping on most products. (Products are piece mailed as opposed to one bulk shipment.) Customer service is quick to respond.
Response from MaisonetteJan 23, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Mackenzie
Jan 5, 2023
Highly recommend!
Honest fast customer service! Very satisfied definitely purchasing here again!
Response from MaisonetteJan 23, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
GardeningAngel
Jan 5, 2023
Cordial and prompt
Maisonette immediately responded to my report of a damaged item and has issued a refund. Very cordial, helpful!
Response from MaisonetteJan 5, 2023
Hi there, Thank you for taking the time to leave this feedback. We're thrilled to hear that our Customer Care team was able to quickly provide the assistance you needed! - Team Maisonette

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Maisonette reviews

So happy with my ducduc indi desk for…

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Highly Recommend

Highly recommend!

Cordial and prompt

About Maisonette

About these reviews

More in Malls & Marketplaces

Chasingbulktcg

MMOGoldHut

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Auction Bid Sniper for eBay

Maisonette reviews

So happy with my ducduc indi desk for…

Creating a Trade account

The young lady who I spoke to on the…

they were very kind and helped me

Very limited return policy

Highly Recommend

Highly recommend!

Cordial and prompt