MaisonetteReviews of maisonette.com

Received order sooner than expected. I had a question about sizing for the women’s Mommy and Me line. I received a reply back the next day, and the information I was given was very helpful. Based on that, I placed an order for some pajamas and they fit perfectly! They are so soft and comfortable!! I would consider buying more.

Excellent customer service and communication. Fast shipping.

I swiftly received a kind and courteous reply to my inquiry...sadly, a rarity these day!

I am very happy with the quality of their clothes and truly appreciate their level of customer service. I reached out to them re: a return request and they responded within 24 hours. Their Customer Concierge reached out to me, solved my issue and checked to be sure everything was ok. I often shop on this site and now I will definitely keep returning!!

The operator gave me an incorrect UPS #. The # was for a package for another customer in a different state. I still don't have the correct tracking # and don't have any idea where my order is. I am disappointed. Customer service got back to me and fixed the problem. I am hsppy with the follow up

The BEST customer service I've ever experienced!

Wow! I've never received this level of customer service before! I wish all companies would follow suit. Our product unfortunately arrived in a state which made it impossible to assemble. I contacted the company and received a response within a day. Their communication was SO excellent, but their response was even better. If I owned my own company, I would want to have this concierge staff work for me. Finally, I've found a company based on customer satisfaction! I didn't think they still existed.

Surprised by the seamless and very fast response from Maisonette customer service.