LutherReviews of luthersales.com

Response from LutherJan 2, 2020

Hi Cheryl, Please accept my apologies for the delay. This is definitely not the norm and we must do better. Be assured, I will be reviewing your transaction personally to determine how we could have done better. I will also be referencing your transaction in our next group get together with our operations team designed to improve our internal processes. Thank you for bringing this to our attention. Wishing you a Happy and Healthy 2020! Eric

Response from LutherDec 31, 2019

Thank you Tim for your kind remarks. Wishing you and your family a Happy & Healthy New Year. Eric

Response from LutherDec 26, 2019

Thank you so much for your kind review. Please know we will continue to work hard to ensure a world class customer service and shopping experience. The foundation of our 52-year old business is the loyalty and retention of clients like you. Happy Holidays Eric

Response from LutherDec 24, 2019

Happy Holidays Jeanine, what an amazing endorsement. I cannot thank you enough for your loyalty over the years. Please know that it is clients like you that have kept us going for 50+ years. Wishing you and your loved ones good health and a Happy New Year. Eric

Response from LutherDec 23, 2019

HI Danielle, I am so sorry that the delivery agent we used in your area let us both down. Please know we work very hard to select each last mile delivery agent. We have a dedicated manager who is constantly working hard to ensure we retain the very best agents. We usually get it right but unfortunately it is not a perfect science. Please know we will continue to work hard on your behalf and only ask that you retain your trust in us to be better next time. Wishing you and your family Happy Holidays and thank you for shopping with LutherSales.com, the premier buy now pay later department store. Eric

Response from LutherDec 23, 2019

Thank you Michelle. I must say it never gets old to hear kind remarks. Please know we work very hard to ensure a world class customer service experience. I am happy to see we met and exceeded your expectations. Happy Holidays and thank you again for placing your trust in LutherSales.com Eric

Response from LutherDec 23, 2019

Thank you Dina for your kind remarks. Roseann is among our longest tenured sales associates and she does a tremendous job. I am so happy to hear about your A++++ shopping experience. Wishing you and your family Happy Holidays and thank you again for your business. Eric