LutherReviews of luthersales.com

If this is Luther Sales that was used by The Federal Government for its employees to buy furniture on a payment plan we furnished our entire apartment paying bi weekly they were the best,#1 Company never had problems with them back on the Island in NY we used them from 1996-2010

I order my products in May 2024 and never received my items. I contacted the customer service via text, via email and phone, and everyone kept telling me 6 weeks, 6 weeks. After several 6 weeks and 3 payment deductions, I then requested a refund. I spoke with Emme which was very nice and took full accountably. She was processing my refund in Sept 2024 and when I reached back out to her, she left the company 1-2 week after my request. I have not received any update about my refund (a total of $350.00) PLEASE DO YOUR RESEARCH BEFORE ORDERING FROM THIS COMPANY. IT FEELS SCAMMISH!

Extremely difficult to reach anyone via phone or email. Starting to believe the other reviews about them being scammers.

I loveeee this company! I first dealt with this company about 3 years ago and have not been disappointed. The allotments come out of my check each month with no second thought which makes it convenient and easy to pay. I have only had 1 minor issue once with an item having a shipping delay but beyond that I've gotten items I ordered and was able to take a vacation as well. Thanks for giving me a chance back then when my chances were slim to none. I am saddened about the news I got today about my account being transferred over to a different company as I hoped your company recovered from whatever financial setback you may have had!

These guys are not a legitimate business. I was hired to do some work for their site roughly a year ago and still have not been paid. Do not give them any financial info or money. Definitely not legit.

I rated as a one star, however they deserve less but less wasn't available. I have been doing business with Luther sales since 2008 or 2009. The representatives presented at the Dallas VA Medical Center to attract Veterans' as well as employees. During that time, the company was great including customer service, product, delivering product in a timely manner. I'm not sure what happened but earlier this year I placed an order. After a 3 months of no promised delivery, I contacted my sales representative, Eric G. He informed me that he vendor no longer had funding and needed to obtain the funding to "make good on the promised furniture." In the meantime, I had a credit from a overpay of a previous order. They never contacted me but kept depositing the payroll deductions. I requested my refund and was told that it would be awhile before I would receive it. So, I felt the best way to get my refund was to order something else. As mentioned earlier in this complaint, I was told the vendor needed funding. I had to call and get this information and the sales representative just made excuses saying he had a lot of customers to contact. After telling him I was not please with the services and wanted to get a refund instead of purchasing anything from them, he sent me an email copying the "so called" owner stating that he's the person that writes the checks. Since that time, I have made several attempts to contact someone. I left messages, requested to speak with a higher level personnel and was told no one was available and disconnected the call. All you get are recordings and runarounds. This company is TRASH and SCAMMERS as they take money from hardworking people. Today, I was told that they no longer are taking orders and transferred to accounts. Again, I got a recording to leave my info and someone would call me back. I am going to take it a step further. This company has no business being a vendor for federal employees, Veterans' or the general public. Marchell Deadmon (US Army Veteran)

They don’t return phone calls I’ve been promised a refund of money owed to me from them and now I can’t get them to even answer they used to be a good company to work with but have gone down hill I’ll never use or recommend them

Will never do business with this company again!!! First order I placed they started taking money out before my items were processed and you can never speak to anyone. I have made numerous complaints to seanc.