LutherReviews of luthersales.com

I order my products in May 2024 and never received my items. I contacted the customer service via text, via email and phone, and everyone kept telling me 6 weeks, 6 weeks. After several 6 weeks and 3 payment deductions, I then requested a refund. I spoke with Emme which was very nice and took full accountably. She was processing my refund in Sept 2024 and when I reached back out to her, she left the company 1-2 week after my request. I have not received any update about my refund (a total of $350.00) PLEASE DO YOUR RESEARCH BEFORE ORDERING FROM THIS COMPANY. IT FEELS SCAMMISH!

Extremely difficult to reach anyone via phone or email. Starting to believe the other reviews about them being scammers.

These guys are not a legitimate business. I was hired to do some work for their site roughly a year ago and still have not been paid. Do not give them any financial info or money. Definitely not legit.

I rated as a one star, however they deserve less but less wasn't available. I have been doing business with Luther sales since 2008 or 2009. The representatives presented at the Dallas VA Medical Center to attract Veterans' as well as employees. During that time, the company was great including customer service, product, delivering product in a timely manner. I'm not sure what happened but earlier this year I placed an order. After a 3 months of no promised delivery, I contacted my sales representative, Eric G. He informed me that he vendor no longer had funding and needed to obtain the funding to "make good on the promised furniture." In the meantime, I had a credit from a overpay of a previous order. They never contacted me but kept depositing the payroll deductions. I requested my refund and was told that it would be awhile before I would receive it. So, I felt the best way to get my refund was to order something else. As mentioned earlier in this complaint, I was told the vendor needed funding. I had to call and get this information and the sales representative just made excuses saying he had a lot of customers to contact. After telling him I was not please with the services and wanted to get a refund instead of purchasing anything from them, he sent me an email copying the "so called" owner stating that he's the person that writes the checks. Since that time, I have made several attempts to contact someone. I left messages, requested to speak with a higher level personnel and was told no one was available and disconnected the call. All you get are recordings and runarounds. This company is TRASH and SCAMMERS as they take money from hardworking people. Today, I was told that they no longer are taking orders and transferred to accounts. Again, I got a recording to leave my info and someone would call me back. I am going to take it a step further. This company has no business being a vendor for federal employees, Veterans' or the general public. Marchell Deadmon (US Army Veteran)

They don’t return phone calls I’ve been promised a refund of money owed to me from them and now I can’t get them to even answer they used to be a good company to work with but have gone down hill I’ll never use or recommend them

Will never do business with this company again!!! First order I placed they started taking money out before my items were processed and you can never speak to anyone. I have made numerous complaints to seanc.

Going on 7 weeks now trying to get a refund for over paying LutherSales. Started out talking with an Em. Now on the 4th representative. All they do is give the same information as a stall tactic hoping you will forget or just get tired of dealing with issue and drop it. All I know to do now is take it to court. If anybody reads this and wants to join contact 3344020587.I’ve never dealt with a company as bad as LutherSales is now. In works now with the company I work for and the Union to take LutherSales off the list of companies their employees can use.

They are scammers! I never received order after 4 months and over 3,000 dollars of allotment payments. Have gotten the run around since order was placed. No return calls, texts or email. I will be reporting to employer, co-workers and better business. I wish I had read comments before ordering but have many times before with no problems. SCAMMERS!!!!!!!