LutherReviews of luthersales.com

Response from LutherFeb 28, 2020

Thank you Sahr for your all-star review. Please know, your feedback really does matter and it motivates our entire team to serve you,the customer! Eric

Response from LutherFeb 28, 2020

Hi Vicky, I wanted to thank you for your extraordinary all-star review. Please know we do not take your comments for granted. Our entire team works for one purpose and that is to serve the customer well to ensure an exceptional shopping experience. Your loyalty over the years is appreciated. I know of no better compliment than the referral of your friends and family members! Eric

Response from LutherFeb 28, 2020

Miriam, I am very familiar with the frustration caused to you resulting in your disappointing review. Please know I support your frustration and take full responsibility. I have been with Luther for 27-years and as evidenced by our 4.3 Trust Score we usually get it right. I will not make excuses as I believe that to earn your trust and business we have to deliver results. Not just any results; results that turn your review from 1-star to 5-stars. Be assured, our team is working hard to make this right. All I ask is that if we do get it right and you feel like we turned a negative experience into something positive, I ask that you acknowledge those efforts. In the interim,please know I am always available to you by both phone and email. Please do not hesitate to reach back out. Again, my apologies for failing to meet your reasonable expectations. Eric Eric D Glickstein President

Response from LutherFeb 28, 2020

Thank you Genevieve for your 5-star review. We are extremely customer focused so to hear you acknowledge our excellent customer service is very exciting. Our people really do care and your comments go a long way in validating our efforts. Wishing you well. Eric

Response from LutherFeb 19, 2020

Thank you Gerard for your fabulous 5-star review. Be assured we are doing all we can to move the process along. Please know we really do appreciate the referrals. There is no better compliment than when a client refers his friends, family and co-workers. Wishing you well, Eric

Response from LutherFeb 19, 2020

Thank you Yolanda for your all-star review. We continue to tweak our system to improve our delivery time frames. Be assured your comments are heard and we are committed to to exceeding your expectations in every aspect of the shopping experience. Eric

Response from LutherFeb 19, 2020

Thank you very much for your terrific 5-star review. We take great pride in knowing that our program provides the perfect venue for you to experience a great vacation while being able to manage the budgeted payments through convenient payroll allotments. Eric