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Luther (luthersales.com) has 743 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
743 approved reviews, newest moderated first
Renea D.
Did excellent handling my concerns during this stressful times with no extra stress added. Thank you.
Response from LutherApr 6, 2020
Thank you Renea. We just love your 5-star review. Be assured we will continue working hard to maintain our high levels of service. Our company was built on the foundation of World Class Customer Service. Wishing you and your family well,stay safe! Eric
ROBERT S.
I love the flexibility with travel and and payments.
Response from LutherApr 6, 2020
Thank you Robert. We are very proud of our VacationWiser.com platform. Historically it has been a Travel Now; Pay Laterbut given the environment our messaging is Plan Now; Travel Later. We hope you will continue to take advantage of our great service. Wishing you well, stay safe. Eric
Sharafail T.
Kerry was very easy to work with. I always receive stellar service all around. I couldn't have ask for a better person. Thank you
Rita
Love the program and love my sales agent. He is great to work with!
Response from LutherMar 27, 2020
Thank you Rita, we really love those 5-star reviews. Eric
CONSOLACION B.
I have to say between Jeff and Richard have always helped with our vacations and made It super easy. I will continue to use them and recommended them to anyone
Response from LutherMar 27, 2020
Thank you very much for your amazing review. Jeff and Richard are fantastic. I am happy to see you agree and we look forward to helping you make more great memories. Eric
Luvvss
The quality is horrible for the price paid very disappointed loose strings prior to first was poor stitching and poor stuffing .. customer service great as always
Response from LutherMar 27, 2020
I am so sorry for your disappointing experience. Please know we really do care. The very purpose of Trust Pilot and why I selected it as our review platform was to ensure that we would be accountable to our clients. Good or bad, we wanted to ensure a process that does not allow us to hide behind a clients negative experience. I know we are not perfect but I also know that our average review on Trust Pilot is 4.4 out of 5. Please know, I would love to learn more about your experience and can be reached offline if you want to call my office or send an email. Assuming we can regain your trust, be assured I will personally manage your next transaction and will work very hard to earn your business. Wishing you well and good health. Stay safe. Eric Eric Glickstein President
Benjamin C.
This is a excellent service to have !! The customer service to me has been first class.Eric and Kim have been very helpful!! I wouldn't be able to afford the products without this type of financing. Thank you
Response from LutherMar 27, 2020
Hi Benjamin and thank you for your genuine and generous 5-star review. Your business over many years has always been appreciated. Not only do we appreciate your business but we applaud you and all the great work that the VA Healthcare system provides especially during these difficult times. Wishing you and your family good health. Stay safe. Eric
Tae
Why does it has a finance option if it was going to charge me full price please help!!!
Response from LutherMar 27, 2020
H Tae, That's a great question and one I am happy to answer. All of our extended payment plan purchases do offer a generous 25% discount and a complete credit to all finance charges if the purchase is paid in full within 6-months of delivery. The objective for us when we put our 3-tier pricing program in place was to empower the consumer. We have found that many of our clients define value in budgeted payments over time. We also find that clients like yourself want a combination of both lower prices and budgeted payments. While that combination can be a challenge for those with less than perfect credit, we decided to offer a 6-month no interest plan with an aggressive 25% discount. Please know that to address your issue further, the company is currently building a new website that will include multiple finance programs giving our customers even more choices. Please look for that later in 2020. I am always available to speak offline. Wishing you and your family good health. Stay safe! Eric Eric Glickstein President