LutherReviews of luthersales.com

Response from LutherApr 6, 2022

Sheena, I apologize for your frustration but I know your order was awaiting your initial payment which we only received on 4/4/22. As noted on your order form delivery is 7-10 business days from receipt of the initial payment. While we would hate to lose your business, please know that if that time frame does not work for you, you are entitled to a full refund. Just let us know and we will cancel the order in our system and refund the money. If you decide to wait, expect delivery late next week, our office will provide tracking as soon as its available. We apologize for delays however the supply chain challenges are real and continue to slow up the processing and fulfillment of orders. Wishing you well and thank you again for sharing your experience. Eric Eric Glickstein President

Response from LutherApr 1, 2022

Please accept our apologies for the delay in your free gift. We are in the process of changing over fulfillment of gift cards resulting in the delay. I will do all I can to try and move yours to the top of priority. I feel terrible that your experience warranted only 1-star due to the delay of your FREE gift. Thank you for your business and I do hope that in spite of your experience you will consider us again in the future. Eric Eric D Glickstein President

Response from LutherApr 1, 2022

Hi Tanika, Please accept our apologies for the delay in your free gift. We are in the process of changing over fulfillment of gift cards resulting in the delay. I will do all I can to try and move yours to the top of priority. I feel terrible that your experience warranted only 3-stars due to the delay of your FREE gift. We do appreciate you acknowledging Howard and his great service. He takes pride in his reviews and often uses them to develop new client relationships. Thank you for your business and I do hope that in spite of your experience you will consider us again in the future. Eric Eric D Glickstein President