LOOK OPTICReviews of lookoptic.com

You guys boast about a "free" 90 day return policy but don't emphasize right next to it the handling fees and other fee associated with it. I saw mentions of free returns a few times and that appealed to me so that I could have a chance to try a lower strength since I knew 2.00 wasn't suitable for me. I ordered two pairs of Muse glasses after my mom seeing my mom with a pair but they give me migraines despite trying them for days now. I can't see well in them at all. I've never had this happen and I know a higher strength would be worse because I tried my mom's and hers is the next highest. You sure don't make it easy to return. I've definitely lost confidence in Look Optic. Even my mother who swears by this brand was shocked 😒

These are very cute and I was sold on the progressive aspect as taking readers on and off is such a pain. I just got them last night and I'm already returning them. They are not as strong as my other readers even though they are the same magnification, as well as, the regular lenses are extremely cloudy and are actually almost blurry! Very disappointed-- although they are cute not worth almost $100.

I didn’t expect them to fit perfectly but they didn’t fit at alll!! The worst part is they were blurry when there wasn’t supposed to be any magnification. They are completely useless and unwearable. Also, they charge $6 for a restock fee. That tells you a lot about this brand and their treatment of customers. I guess that make quite a bit of money on restocking fees. Very disappointed.

I was stunned to see the difference. Have always purchased cheap readers. I put these on it was amazing. I have never had a better pair of readers. Absolutely worth every penny!!!!

I am writing a review because I am continually getting texts from Lookoptic. I have replied with STOP many times. I have reported the texts from Lookoptic as junk/spam countless times. Lookoptic just continues to send texts despite this. I have NEVER had a business continue to text me after I replied STOP. I have tried CALLING but nothing seems to stop the constant texting from Lookoptic. I am trying to find out who I can report this to and decided to write reviews to see if it will stop. It’s harassing to disregard that I don’t want to receive texts from them!

The progressives are awful. Customer service process laughable.

The glasses were stylish( but the progressives did not work as expected) so I returned the two pairs I purchased. Cost was 166+ and with a promised 90 day refund I sent them back within a day. They only partially refunded me 148$ as they claim to not refund shipping; and because I bought two pair I was charged a restocking fee; which you cannot get initial discount without purchasing two pair. I found that shady and now I’m out almost 20$! My husband has two pair coming also; and because of this partial refund bulls&&t I will return them also; of course at a loss! Read the very fine print; which I scoured and did not see. Also; don’t bother with two day shipping; because that’s how they got me!

Horrible experience. The idea behind these readers and progressives is great so I thought I would get a backup pair to take on vacations. Unfortunately I didn't care for the style on me and the magnification was not sufficient. I wanted to return one pair and exchange the other for another style but they couldn't help me with that so I ultimately just returned everything and paid the fee. That's another issue with online shopping when they charge you a return fee when there is no way to know in advance if they will work. They talk about easy ands free returns but they have a fee for $8 to return. I asked 3 separate times through email and never received a solution or a direct answer to my questions.