Living SpacesReviews of livingspaces.com

I'm absolutely livid. This is the third time working with Living Spaces, and I could not be more upset at the service on all fronts. Our delivery was scheduled for this morning at 8:15 a.m. but came at 10:30 a.m. The driver AFTER THE FACT, told us that they couldn't deliver it to our rooftop terrace. Maxi is on the 3rd floor. He said he would call his supervisor to confirm, and as we were waiting for him in our house, 10 minutes went by and we realized the drivers had actually just LEFT the house and went to their next delivery without ANY notice whatsoever to us. Our ring camera has footage of this, and can confirm that nothing was provided to us. We've paid for the service, delivery and product and nothing has come to us yet. Completely unprofessional, and have never had such terrible service. Even getting hold of anyone on customer service on phone or chat has been a nightmare. I'm so disappointed in living spaces on all fronts, especially being a loyal customer for so long.

bought a night stand and dining table and paid for delivery fee, they only deliver nightstand and the person delivering doesn't know anything when asked where is the dining table, called living space number wait for 45mins, the answer is my table dining order has been cancelled?? I mean how can this happen?? I didnt approve any cancellation on my order and how living space cancelling customer's order without getting approval from them. And no text, email call or anything to inform them???! The funnist part is they refund store credit and didn't let me know till I callws. What a nightmare

Went to shop with my wife and son, store said masks required my son and I had masks my wife has a medical condition with severe panic attacks from anxiety of things over her face. They called security on us as my wife put the mask on and began panicking as she walked through the store. This store does not care about people, they discriminated against my wife for having medical condition. They treated us like criminals. Do not shop here your money is better spent elsewhere. They could have asked about if she had a covid vacine, but nope, they could have looked for sickness or signs of anything, but nope. They discriminate and dont care about people only policy that makes no sense as it is not mandated nor was anyone sick, coughing sneezing or even closer than 6 foot. Horrible company!!!

DELIVERY TIME UNACCEPTABLE. 3/18/21 We were shopping Power Recliners for my 90yr old mom. Salesman was busy but answered our questions. We chose a recliner & asked if we could get delivery by May. He said "Yes, delivery time is 5 WEEKS for this recliner" Then I saw on RECEIPT DEL EST MAY28-JUN18!!! WTHeck!!! I called Living Spaces today & was on hold for 22 minutes. Rep said they could cancel order but would charge us $225!!! [25% of the total cost]. I'm now waiting for a call back from San Antonio store where sales rep misrepresented delivery times.

Living Spaces suck they are the most terrible company I have ever seen in my life I purchased the couch for $2500 10 minutes after they put it in my house it broke with no call back I scheduled a an appointment with a technician never got a call know nothing this place is garbage please do not purchase or go in their store they are complete garbage stay away

Horrible customer service. Tried for 2 days to order. They run you in circles and waste hours of (my) time trying to get 3 samples which I never got. Do not purchase.

Over the last 3 months we purchased a living room set, bedroom set and dining table set from the Millbrae and Fremont stores. We have nothing but good things to say about their sales team and delivery team. Not sure where all these bad reviews are coming from but the quality of their furniture have been exemplary for the price point. No issues here!

they are horrible! I made an order on December 29th. I was told I would receive it between January 22-to the 31st. I called and they said February 3rd then they changed it again to February 5 and then they changed it again to February 8th and now they are saying it will be weeks before I see my order. So I went to cancel my order on a 600 dollar purchase and they want to charge me a 10% restock fee. If you are smart you will not do business with this company! I am still fighting with them after hours on the phone.