Living SpacesReviews of livingspaces.com

I bought a dinette set ( it was fine) and a dining room table and chairs. The dining room set had some flaws on the table top. Customer service sent a “ technician” who sprayed some shiny fixative which left a gloss in some areas that wouldnt go away. Second table sent to me had half smoothe finish and the other half distressed. . Third table had scratch and blemish so I didn’t accept it. I gave up and kept the second table. So beware of poor quality control and lack of satisfaction.

Burger overcooked. Did tell them after was asked. No resolve.

Purchased an 8x10 area carpet. Was a very good price for the quality of rug. My disappointment was when we got it home in better light than the store; we noticed it was quite soiled. It was obviously a floor model that was walked on and soiled. I accepted a no return policy because of good price. Full disclosure that carpet was a floor model would have been appreciated. Would I still have purchased? Probably because of good price. I shampooed the carpet several times and it now looks good.

The quality of living spaces products is amazing and the people are great. BUT the fact they won’t work with you on pricing is frustrating. 90% of our furniture is from living Spaces. We recently went to go purchase a new couch and you would think you would get free delivery when spending over $4000 on a couch but it’s frustrating that they won’t even waive a delivery fee or give you 10% off for being a returning customer they never run sales on the good quality items. It’s always on little items.

You can score a decent deal here, and I have several times, with good Full-Service Delivery. However, the customer service is not ideal these days. Some things to consider: -Read everything under each item carefully. Once they take your money, it's VERY stressful to ask them for it back. They do not make it easy. -If you spring for Full-Service Delivery, which I always do, wipe everything down upon arrival. Last time my order came, it was covered in extremely dirty moving blankets, and the fumes coming off it have caused me to have an allergic reaction, despite me having the windows almost constantly open. I'm not allergic to anything, so whatever it is is strong. I'm still dealing with it, a few months later. -They keep as much of your money as they can if you change/cancel orders, so read the fine print and don't order anything until you read every word on the page and are SURE about measurements, etc. -Their customer service has been very friendly and helpful to me in the past, which is why I eagerly came back to buy more and recommended it to others--but recently they have been extremely unprofessional and disrespectful. Most recently, the representatives took so much time getting me a refund (I cancelled the order literally three minutes after placing it, due to their confusing website). I actually called my bank, because I was so worried that they were stalling on purpose. The representatives refused to be courteous and were stonewalling me in a very strange way. The last representative I spoke to was openly yawning while reading off a script in a dismissive tone. I have no idea what is going on with their customer service, but it's suddenly at an all-time low. Between the stinky item and the poor customer service I received, I don't see them as a totally trustworthy company at the moment and will probably avoid them for a while, if not permanently.

Worst customer service. Very bad quality sofa and loveseat. Great salespeople in Frisco location. We bought $1800 worth, the sofa and loveseat arrived to our house with many defects (uneven arms, lose sewing, holes) when called customer service, no apologies and asked me to send pictures. I asked for a manager they told someone will reach out to me but no one did. I got an automated call that a technician will come to evaluate after a month and half. What a rip-off. They altered my review I left in Google and some how made it 5 stars.