Lisa Leonard DesignsReviews of lisaleonard.com

I ordered a personalized bracelet on May 27th. It is now July 22nd and I still do not have it. I called and spoke to customer service about 31/2 weeks after I ordered. She stated it usually take 1-3 weeks to make the product and 1 more week for quality control. I was told I should receive a shipping confirmation at the end of the week. I have emailed a couple of times since then and have been asked to be patient and to accept their coupon on future purchases. I did receive one email asking if I liked my product. Again I emailed and was asked to be patient that they are working hard to get caught up. My latest email has not been responded to after 11/2 weeks. I would not order from this company. They are a scam

I ordered a personalized bracelet in May and never received it or a notice that it had been shipped. They don’t seem to provide a number or customer service to speak with someone.

Called left 4 messages emailed 2x and still no response. Money has been withdrawn from my acct and it has been over a month since I ordered my rings. And no information on tracking or if it even has been completed. Customer service is non-existence.

I ordered 3 necklaces in May. I have called the customer service line several times about my order with no reply. I tried to text on their website, but got no where. I love all the other pieces I ordered from them, and I am puzzled that I never heard back from customer service after placing calls 6/21, 6/26, & 6/28.

Ordered from this company in May. Was told the order will take 1-3 weeks. It has been over 2 months and have still not received my order. Contacted the company by phone and emails several times and have not received any response. They have my money and I have no product.

Poor customer service. Order placed 5/28, stated in stock ready to ship. As of today 7/9 the bracelet has not been received. They do not assist you when contacting them, simply send a generic response.

My order said delivery was 8 to 14 days I placed my order on May 29 2024 nobody responded to my emails to confirm when I would be receiving my order so I asked for a refund and no one answers me I got scammed by this company buy your products elsewhere

Beyond disappointed with Lisa Leonard jewelry. Bought the gold cuff bracelet and it broke in half. I contacted the company and have got nothing but excuses and the run around!! Never again…..