Lisa H.
Lack of quality and no response for help
Update: after posting this review the company reached out to me and are making me a new chain and replacing the charm that was lost! So while communication has been difficult I’m glad they are making it right! My husband order me a necklace with charms for Mother’s Day. The clasp broke right away. My husband tried fixing it and ai kept wearing it only to keep having it break without me pulling on it all. Unfortunately, the last time it broke I lost one of the charms so I haven’t worn it since. I have tried calling and emailing several times with no success. I only keep getting the same automatic reply that they will respond in 2 to 4 business days. My husband paid over $250 for this necklace that ai can no longer wear! I am very disappointed and would not recommend them.




