Link InteractiveReviews of linkinteractive.com

This is my third alarm company and it is by far the best. We get emails every time the alarm is set deactivated. We received a call from them last week when all four of our dogs got in front of the motion detector and made the alarm go off. When she said it was the motion detector and not any of the doors or windows we new what had happened. . I can't express enough how good this company is for us.

My house got broken into, the system worked great , police where there in 10 min.

Equipment is going bad

Very helpful and responsive during the ordering process and for technical support during my implementation.

Customer service is excellent, and I love the App.

This company talked to me about my security to try to help me pick the right system even though they wouldn't be monitoring it for me. This was really great customer service

Edited! Original Review - At no fault to the Sales guy I dealt with, I tried to sign up as a new customer with you all and use my existing equipment just replace the panel. On your site I saw the IQ2 panel and that's the panel I want, not the iq1 screen, but it's only available in the package deal which I don't need all the door sensors and everything else. I want a panel and a smoke detector to setup a new service with you all and move from my old alarm company. I canceled my order due to the fact that it was almost double the price if I want the q2 panel because of the "Bundle" it comes in instead of the q1 panel. New Review - Due to an AWESOME sales guy he got me squared away. They called me back and I was able to get the panel I wanted for the Right price with a little work on their behalf. Joseph Barker is a good sales guy to deal with. Thanks again.

We have had issues from day one. The first door lock was defective and had to be replaced. Just recently we had an issue where we bought a new router for our internet and our camera couldn't recognize it. After multiple phone calls, it was determined we would have to use an Ethernet cord to connect. We did not have this cord. It was like jumping thru hoops to have someone find a cord for us (seriously, I'm sure we aren't the only people to need this special Ethernet cord at a $20 price) They want you to buy their service but then don't want to service you when you need assistance. As an edit. I have checked the box the camera came in and all the other boxes with he additional equipment. The cord adapter was not there. Regardless of whether it was left out or I misplaced it, I simply wanted a replacement which took an act of congress and almost a week to get a response.