Link InteractiveReviews of linkinteractive.com

I just got off the phone with Andrea from Link Interactive and she is really stellar. I was initially going to move to ADT because they have a long history in security, however their customer service is very poor and they have a confusing deal with third parties so it's not clear who you are actually dealing with at any given time. Andrea from Link allowed me to take some time to think about getting the home security system without any pressure whatsoever (not the situation with other home security companies--I've called a few in my search for one). Andrea even asked if I wanted her to call me back in 15 mins so I could think about it more. I got back on the phone and she answered all my questions and was very personable. I was just impressed by her and therein, Link Interactive. Looking forward to working with them.

Joseph Barker was very helpful in explaining the different plans offered. He was thorough and very patient with the noise from all my little one's in the background. I appreciated how he promoted Link Interactive's security without relying on belittling other companies. I also appreciated how he left me free to choose the plan I liked and did not pressure me into a contract on the first call. I am confident in Link Interactive after reading numerous positive reviews, and if we ever run into an issue, Joseph has left us with a positive experience from customer service. Thank you!

Outstanding service from every single customer service representative at Linkineractive. They go above and beyond to help you and ensure that you have a great experience.

Joseph Barker is one of the only salespeople I've ever liked. He's genuine, knowledgeable, and articulate. I asked for quotes from several other companies but based on the voicemails they left me I didn't even bother to hear pricing; I only felt comfortable making a purchase like this with Joseph. He has been kind and answered all of my (many) questions with ease. He never paused like he needed to look up the answer to my questions and I never felt like he was reading from a script or giving me generic replies. 10/10 would do business with you again only because of Joseph.

Leland was great! He was extremely helpful, friendly, and down to earth. It was a pleasant surprise ... all of the other alarm companies were pushy and difficult to work with.

I am very satisfied with my experience so far. I signed up online and was not willing to talk over the phone since I am extremely busy. I had someone actually take the time to email me and walk me throught the process. I cannot wait until my items arrive and we can set it up!

After doing extensive research on alarm providers I was optimistic to sign up with Link Interactive based on reviews and outstanding value. The install process was fairly easy as we could integrate our old hard wire system. It was slightly complicated but I enjoy technical thinks like that. If you aren't crazy about the idea of connecting wires, etc. then go wireless! My sales rep was wonderful (Nina Burnett) and a huge shout out to Joe Fowers who was incredibly knowledgeable, friendly and made the process painless. His follow up and assistance was invaluable. Currently a huge fan and hope this continues!

After researching to compare companies, I received an email from Lacy. She respected the fact that I did not want 1000 sales calls and offered to send me information to help me decide via email. It was easy to navigate, decide and purchase. The items came, they were easy to decipher and set up and automatic billing is convenient. My power recently went out, the system was the only thing on, I received a phone call and so did my back up person. Link Interactive was a great choice at a reasonable price. Thanks Lacy!