Lightsandhome is listed under Home Goods Stores in Lindon, Utah.
Lightsandhome (lightsandhome.com) has 277 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Mike
Avoid at all costs. They will sucker you in with low prices and not deliver. No one ever answers the phone and messages do not get returned. I was fully charged for my order weeks ago for products that were promised to be delivered within two days of ordering; the online order status shows no activity.
REllison
Horrible customer service. I ordered items on 6/16/20 and have never heard from the company. I had to reach out to them on facebook before they responded and they assured me that I would have my items by 8/15/20. Over 30-days later, still nothing and still not able to contact them. I had to reverse charges on my credit card. DO NOT DO BUSINESS WITH THEM!!!
Richard S.
You place a order with them and it takes four days to show up in their system. No mounting brackets come with the light. They had a ad in my facebook feed making you think your getting mounting brackets
Cari O.
Terrible company! I placed my order on 9/12/20. The bathroom fixtures were in stock, and the website said they were available to ship within 1-3 business days. Today is the 9/18 and my order still says processing. However, my credit card was charged immediately. Nobody answers the phone, and I guess the only customer service representative, Christina, is not so great at her job or replying to emails. I used PayPal to process my order so I would be opening a claim to receive my $923 back. I even contacted the person who PayPal has as their contact information, Jeremy. With no luck! Stay away!! this company is horrible and a complete scam.
Steven M.
I bought the light online. When the light came in I opened the package and it was cracked. I immediately notified the seller with pictures and they told me I had to mail it back on my dime out of the country. The item was not packaged correctly for shipping and that was the reason most likely why the lens was cracked. All they do is give me the runaround and refused to replace the broken unit or give me a refund back. I have threatened them with legal action and they just seem to not care. I have read many of the reviews online which are horrible so I’m wondering if we should all get together and file a class action lawsuit against this horrible company? Do not buy any product from this on reputable horrible company!!!
Scott S.
Terrible customer service. They sent a light that does not work and REFUSED to replace it. There reasoning was because I waited 12 days to let them know.
Ricky H.
They do not honor their product. Do not buy. I have been asking for a return for over a week and they keep jerking me around!
Cyn D.
Buyer beware. Product lasted one week and customer service is horrible. They want me to take a video and send it to them. How do you take a video of a fixture not working? Stay clear buyers!
