Jerry
First this vacuum is tiny
First this vacuum is tiny. Not much bigger than my hand. It looks like a toy. Very low suction power. Ships from over seas and takes several weeks to arrive. Very dissatisfied. Overly hyped garbage!
HomPro offers everything from commercial vacuum cleaners, carpet extractors/spotters, floor scrubbers, trash cans, trash can liners, soap, paper towels, toilet tissue, to cleaning chemicals including environmentally prefered options.
HomePro Vacuum (homeprovacuum.com) has 9 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Jerry
First this vacuum is tiny. Not much bigger than my hand. It looks like a toy. Very low suction power. Ships from over seas and takes several weeks to arrive. Very dissatisfied. Overly hyped garbage!
Joseph A.
Product has great marketing but oversell the product (Portable Vacuum) It looked good and worked almost as stated but attachments look very cheap and charging station broke with in a week. In doing a return they offered me a 50% discount to send a new one so you should be able to buy these for half the price. but doing a return they charge you for the shipping cost and deduct it from you return and then you have to pay to ship it back So my take this is a cheaply made product and they really do not provide good support for any problems you have with them, and it will cost you money if the product does not work. This is a no deal for me to do any further business with this company.
mary T.
This machine is a piece of crap. Don’t buy it! I have GENTLY used it for just a few small jobs..ie:vacuuming cushions on a brand new sofa. The receptacle that holds the dirt and dust snaps off every time and the battery only holds a charge for 15 minutes.It also takes 2 1/2 hours to recharge the battery. Very frustrating!! I called customer service with my concerns and because I’ve owned it for more than 30 days, there’s nothing they can do for me. So …in the trash it goes! Save your money! If you do choose to buy it after reading this,it’s half the price on Amazon. Look elsewhere!
Cheryl L.
I have been trying to return the vacuum. It has not been used. An email was sent to them over a week ago and no response. The vacuum was received and the credit card charged without a verification email being sent. Are they waiting for my 30 days to expire? I won't be using this company again.
Customer Tony B.
Earlier this year I purchased a Vax Homepro Pet design as we have two dogs. I have also previously had a Vax carpet washer which was quite reasonable. However, as far as this carpet vacuum is concerned, the only positive thing is that dogs hairs don’t get caught in the brush head. Instead they clog up in the tube where it is supposed to go into the collection container. If you don’t spot this straight away the whole tube from the brush to the collection container becomes blocked! To clear this you need to dismantle the whole thing! This usually means you get covered in the dirt and dust you are trying to remove, and a lot goes back onto the floor. What a waste of time and money!
michael T.
don’t go near them got a hand held vacuum the attachments did not fit terrible suction and then charged me a restocking fee to return plus postage rip off
Adrienne S.
Suction is poor. It has an ill-fitted rubber flap to prevent debris falling out of the filter unit that itself falls out when emptying the debris container and can’t be refitted. A regrettable purchase. Don’t buy it.
Graham S.
This company is shonky. DO NOT BUY ANYTHING. $100 Hydrogen water bottle exploded while gassing. Cut my fingers on the glass. 6 weeks old they couldn’t care less.