KELLY K.
English
Great information
Response from LifeStationMay 28, 2025
Thank you for the 5-star review!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
KELLY K.
Great information
Response from LifeStationMay 28, 2025
Thank you for the 5-star review!
Gail Chamberlain C.
I am having second thoughts...when I asked about it on the phone, first I was told $50 per month; I said No I don't want to pay that so never mind,, then it was immediately changed to $35 or $30, I don't know which. I just went ahead with it but you must know that others are $19 per month if any......and they include Fall Notice...so I need to cancel this and go on with my life.I have been waiting to get a new one and was satisfied with yours since I had it before for several years....never needed to use it though!
Response from LifeStationMay 28, 2025
Thank you again for your feedback and taking the time to speak with me. I understand your concerns and truly appreciate your honesty in sharing them. As we discussed, the service you ordered includes features and coverage that go beyond what’s typically offered at the $19 price point you mentioned. I’m glad we had the chance to review the differences and clarify everything together. I appreciate your decision to continue with the service and, as always, we’re here if you have any other questions or need further support. Thank you for being a valued customer.
Tina P.
Thomas was extremely helpful and very knowledgeable. He explained everything perfectly great sales person.
Response from LifeStationMay 28, 2025
Thank you for your kind words! We're thrilled to hear that Thomas was able to provide such a helpful and informative experience. We'll be sure to share your feedback with him – he’ll be glad to know he made a great impression!
LINDA C.
Hes amazing and so helpful
Response from LifeStationMay 28, 2025
Thank you for the 5-star review!
Steve G.
The representative was very patient and helpful with all of my questions and the registration process was seamless. Happy to be taking advantage of the discount offered by my Medicare Advantage plan!
Response from LifeStationMay 28, 2025
Thank you for your wonderful feedback! We're so glad to hear that the registration process was smooth for you. It's great that you're able to take advantage of the Medicare Advantage plan discount—welcome aboard! We're happy to have you with us.
customerNellie M.
The gentleman that I was talking to was so helpful he explained everything to me
Response from LifeStationMay 28, 2025
Thank you for your kind words! We're happy to hear that the gentleman you spoke with was so helpful and took the time to explain everything clearly. Providing a supportive and informative experience is what we aim for, and we’re glad he delivered just that.
Bobbie F.
It was how it will help me when I am alone and I fall and it will give me a piece of mind to ease the pain
Response from LifeStationMay 28, 2025
Thank you for sharing your thoughts. We're so glad to know that the service brings you peace of mind and reassurance, especially when you're alone. Your safety and comfort are our top priorities, and we're here to support you every step of the way.
customer
I spoke to an associate several times while shopping. They all answered my questions with no hesitation.
Response from LifeStationMay 28, 2025
Thank you for your feedback! We're glad to hear that our associates were consistently helpful and confident in answering your questions. It's great to know you felt supported throughout your shopping experience. We're here if you need anything else!