Robert S.
Not off to a good start
To start with the phone number on the website didn’t work, and finally got through with a different number and ordered the device. After two days the device hasn’t shipped and there telling me 7-10 days? This is a medical device I need now. Not a good start
Response from LifeStationMay 31, 2025
Thank you for sharing your experience, and I'm truly sorry for the inconvenience you've faced. I understand how frustrating and concerning this must be—especially when it involves a medical device you need promptly. I did reach out and left a voicemail, as I’d like the opportunity to speak with you. We take this seriously and are working to improve the process. Your feedback is appreciated, and I hope to connect with you soon to resolve this.