LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Michael M.
Customer service representative was patient, knowledgeable, explained the program well, and ensured I understood the program.
Response from LifeStationSep 3, 2025
We’re so glad to hear that our representative took the time to be patient, provide clear explanations, and make sure you felt confident in understanding the program. We truly appreciate you sharing your experience!
ML
Christina was wonderful in fully explaining the in home device system. She made it easy for me to subscribe and complete the signing process on line.
Response from LifeStationSep 3, 2025
Thank you for your kind words! We’re so pleased to hear that Christina made the process smooth and easy by clearly explaining the in-home device system and guiding you through the online signup. We’ll be sure to share your wonderful feedback with her!
Greg G.
Sherry was helpful and professional. I mostly knew what product I wanted. She helped with the details and the process of getting set up.
Response from LifeStationSep 3, 2025
Thank you for sharing your experience! We’re delighted to hear that Sherry was both helpful and professional in guiding you through the details and setup process. It’s great to know she was able to support you in finalizing everything smoothly. We’ll be sure to pass along your kind words!
Mike M.
Great customer service. Discount pricing for Aetna customers.
Response from LifeStationSep 3, 2025
Thank you for taking the time to leave a review!
customer
Very informative and helpful
Response from LifeStationSep 3, 2025
Thank you for the 5-star review!
Yvonne M.
The gentleman that sold it to me, was professional, and explained everything in layman's terms! He answered every question that I asked and didn't make anything difficult for me to understand!!
Response from LifeStationSep 3, 2025
Thank you for your wonderful review! We’re so glad to hear that our representative took the time to explain everything clearly and professionally. It’s great that all your questions were answered and the process felt simple and straightforward. We truly appreciate your feedback!
customer
Nice experience with Abdul easy to understand and make a choice
Response from LifeStationSep 3, 2025
We’re so glad Abdul made the process easy to understand and helped you feel confident in your choice. We’ll be sure to share your kind words with him!
customer
Easy. Rep was engaged and seemed to care about my situation. Very thorough explaining product.
Response from LifeStationSep 3, 2025
Thank you for your feedback! We’re glad to hear our representative made the process easy and took the time to understand your situation. It’s wonderful that their thorough explanation helped you feel confident about the product. We appreciate you sharing your experience!