LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Gina C.
Kind and courteous sales rep. Very helpful in explaining all the details. Exceptional experience. Not pushy, but helpful. Thank you.
Response from LifeStationMar 26, 2025
Thank you for your thoughtful feedback! We're glad to hear you had an exceptional experience and that our sales rep was kind, courteous, and helpful. We appreciate your kind words and are always here if you need anything else.
Robert
Professional, friendly, knowledgeable service. Ensured all my questions were answered. Graet customer service experience.
Response from LifeStationMar 26, 2025
We're delighted to hear you had a great customer service experience. It’s wonderful to know our team was professional, friendly, and knowledgeable. Thank you for taking the time to leave feedback.
customer
I spoke to Sherry, she was very helpful explaining how your product works. She was very professional and not pushy as some have been.
Response from LifeStationMar 26, 2025
Thank you for your kind words! We're thrilled to hear that Sherry was helpful and provided a professional, no-pressure experience. We'll be sure to share your feedback with her—she'll appreciate it!
Dalene Greenfield C.
Very friendly. Quite noligible on all equipment and able to answer all my questions.
Response from LifeStationMar 20, 2025
Thank you for the 5-star review! I'm glad to hear that you found the service friendly and knowledgeable. We appreciate your feedback!
customer K.
I originally called my health insurance rep to ask about Life Alert. I was transferred to the Life Station rep, and she helped guide me through the information. She answered all my questions, and I was able to verify that I had all the information I needed to complete the purchase.
Response from LifeStationMar 19, 2025
Thank you for sharing your experience! We're so glad to hear that the our representative was able to assist you and provide all the information you needed. It’s great that you were able to get everything sorted for your purchase!
Nicole
The Customer Service rep was very friendly and knowledgeable.
Response from LifeStationMar 19, 2025
Thank you for your feedback! We're so glad to hear that our customer service representative was friendly and knowledgeable. We truly appreciate your kind words!
customerJoyce S.
very helpful customer rep. explained everything thoroughly. very nice
Response from LifeStationMar 19, 2025
Thank you for sharing your experience! We're glad to hear the customer representative was helpful and provided clear explanations. We appreciate your kind words!
Rod W.
Knowledgeable and friendly representative.
Response from LifeStationMar 19, 2025
Thank you for the great review! We're happy to hear that you had a positive experience with our representative. We truly appreciate your feedback!