LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

Kelley S.
Mar 14, 2025
I have NEVER rec'd my device
I have NEVER rec'd my device. ! Can't rate on something I never got. I AM SURE IVE BEEN CHARGED !
Response from LifeStationMar 17, 2025
Thank you for reaching out, and I’m very sorry to hear that you haven’t received your device. Our records show that the order was processed and shipped on the requested date, and according to the tracking information, the device has been delivered. I completely understand your concern. Kindly check your front desk/receptionist or mailroom to see if it was received on your behalf? If the issue persists, please don’t hesitate to let us know, and we’ll be happy to assist you further to resolve this matter.
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Nancy R.
Mar 13, 2025
Maria was knowledgeable and helpful
Maria was knowledgeable and helpful
Response from LifeStationMar 13, 2025
Thank you for the great feedback! Sounds like Maria earned her stars—if we could add an extra one, we would! We’re glad she was knowledgeable and helpful. Let us know if there’s anything else we can do for you!
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Suzanne
Mar 12, 2025
Make the Call, it is simple!
Frankie was very good about explaining the process. Sounds like the activation once we receive the setup will be easy.
Response from LifeStationMar 13, 2025
Thank you for your feedback! We're glad to hear that Frankie clearly explained the process and helped you feel confident about the activation. Welcome to the LifeStation family!
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customer
Mar 12, 2025
I thought the customer service person…
I thought the customer service person was very helpful and well spoken.
Response from LifeStationMar 12, 2025
Thank you for the 5-star review! We're pleased to hear that our customer service representative was helpful and well-spoken.
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Edward C.
Mar 11, 2025
Take a chance on life
I'm needing my device in case I fall and can't get back up it will save my life in emergency
Response from LifeStationMar 12, 2025
Thank you for sharing your concerns. Your safety is our top priority, and we're glad you're taking steps to protect yourself in case of an emergency.
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Glenda E.
Mar 11, 2025
Your representative
Your representative, Sherry, was knowledgeable, polite, and efficient. My only problem was that the inquiry about a medical alert system was initiated by my insurance company, Aetna Medicare Advantage, who put me in touch initially by computer phone system with "Life Protect 24/7" with whom I arranged for them to provide their service. When I called Aetna back to ask a question about a discounted monthly fee a representative then put me in touch with Sherry from Life Station. At that point I found a more complete service with your company and then had to call the other company to cancel my subscription with them before completing my subscription with Life Station. So, my only difficulty was with Aetna.
Response from LifeStationMar 12, 2025
Thank you for your review and for sharing your experience! We're delighted to hear that Sherry was knowledgeable, polite, and efficient in assisting you. We understand how frustrating it can be to navigate through multiple companies, and we’re glad you ultimately found the right service with us. Welcome to the LifeStation family!
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customer
Mar 10, 2025
Knowledgeable helpful answered all my…
Knowledgeable helpful answered all my questions Found out I was eligible for device With Gx plan even though did not have F extra upgrade.
Response from LifeStationMar 12, 2025
Thank you for your feedback! We're glad to hear our team was knowledgeable, helpful, and able to answer all your questions.
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Katheryn T.
Mar 8, 2025
Excellent customer service
Excellent customer service
Response from LifeStationMar 12, 2025
Thank you for the feedback and the 5-stars!
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