LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health reviews

2,188 approved reviews, newest moderated first

Cassandra
Mar 6, 2026
The staff was mostly caring
The staff was mostly caring and treated me with respect. They made sure I was taken care of whether it was meds, personal hygiene products or food/snacks. I enjoyed the groups and they were helpful. I wish I could remember names bc I had some really caring nurses. The only complaint I have is the room situation was frustrating. I was woke up in the middle of the night twice asking me to switch beds. When I woke up after being moved, I realized my expensive warm insulted socks were missing. They were never found. Being moved when your half asleep is not okay. I was in there for mental health so I good nights sleep was pertinent in my healing.
Response from LifeStance HealthMar 11, 2026
Cassandra, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
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Colleen
Mar 5, 2026
I do not recommend
I do not recommend! Just another soulless corporate entity trying to squeeze whatever they can out of you. I jumped through so many hoops and appointments in order to get medication. Annoyingly, you have to pay for your appt before you can get in to the virtual waiting room, so if your doctor does not show up, you have to ask for a refund. I was promised one, only to see that it never happened and had to go thru my cc company. Long hold times on call lines that are constantly changing. The portal is always broken. Terrible experience.
Response from LifeStance HealthMar 11, 2026
Colleen, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Stacy C.
Mar 5, 2026
Between my nurse and counselor they…
Between my nurse and counselor they have pulled me out of crisis mode and I'm beginning to thrive
Response from LifeStance HealthMar 11, 2026
Stacy, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
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ELH
Mar 5, 2026
You are in good hands with Ms. Kean-Ames
Ashley Kean-Ames is an extremely knowledgeable, yet caring provider. It is clear she knows her stuff. When we meet for our virtual appointments, she is solely focused on our session. If I send her a message through the patient portal, she responds in a timely manner. I am new to Massachusetts and initially had a frustrating time trying to establish a new psychiatrist nurse. But after being referred to LifeStance by my PCP and being scheduled with Ms. Kean-Ames, I feel as though I won the lottery!
Response from LifeStance HealthMar 11, 2026
ELH, thank you for taking the time to share your positive experience with us! Your feedback fuels our commitment to providing exceptional patient care.
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Susan F.
Mar 5, 2026
Tiffany is the best
Tiffany is always the best
Response from LifeStance HealthMar 11, 2026
Susan, thank you for taking the time to share your positive experience with us! Your feedback fuels our commitment to providing exceptional patient care.
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Fernando N.
Mar 5, 2026
The great sense of trust
The great sense of trust, confidentiality and calmness. I look forward to my visits. My therapist gives me the greatest insights and reassurance of my mental capacity. I receive what I need/want to become and to remain a asset to my community. I will not be canceling my meetings any time soon.
Response from LifeStance HealthMar 11, 2026
Fernando, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
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Brownley
Mar 5, 2026
Tisha ROCKS!
Tisha ROCKS!
Response from LifeStance HealthMar 11, 2026
Brownley, thank you for taking the time to share your positive experience with us! Your feedback fuels our commitment to providing exceptional patient care.
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Tracy T.
Mar 5, 2026
Intake process
Kathy D. helped me feel comfortable during the intake process.
Response from LifeStance HealthMar 11, 2026
Tracy, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
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