LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health Reviews | Read Customer Reviews of lifestance.com

LifeStance Health reviews

2,188 approved reviews, newest moderated first

Zeid
Dec 25, 2024
Cyril is great and very supportive
Cyril is great and very supportive. Highly rec
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Phalos M.
Dec 24, 2024
Ms Julianne Cesbron
Ms. Julianne Cesbron is the most beautiful and understanding employee that you have working for you, such a sweetheart and very attentive and because of her I would highly recommend your company to friends and family members. And so I thank you
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Joseph “Sgt. Martin” M.
Dec 23, 2024
Great wonderful experienced 100% for her clients
I just had an appointment with my doctor, doctor Nan MacLean she's a wonderful doctor she knows what she's talking about and she listens very well to her patients if anybody has any doubts about themselves, What do you got to lose, to let this Dr. try to help your condition that you may be in, she helps me a great amount thanks to her my life is in the path it is supposed to be going Thank you again Dr Nan... SEMPER FI !!!
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Taylor
Dec 20, 2024
Excellent
Dr. Ashley Keane-Ames is great! Every session we have had she is wonderful and helpful. She really listens to all of my needs and comes up with a great plan. The office is also easy to reach anytime I need to reschedule an appointment. Would highly recommend.
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Samir K.
Dec 20, 2024
I think this company should be…
I think this company should be investigated. Very shady business practices
Response from LifeStance HealthDec 20, 2024
Samir, thank you for taking the time to bring your concerns to our attention. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your concerns as well as your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Jeremy R.
Dec 19, 2024
Don't show up for appointments and Still bill you
The Dr. never showed up for appointments and they still bill you. When you ask for documentation they send you nothing. This is a fly by night operation and you can never talk to the local office. They just bounce you around from office to office. I am waiting for this to go to collections so I can begin a small claims action against them.
Response from LifeStance HealthDec 19, 2024
Jeremy, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Brittony H.
Dec 19, 2024
Unprofessional and Uncaring
If I could give zero I would. I was scheduled incorrectly with one provider, had to reschedule because no one caught that this provider didn't prescribe the meds I take and was told no one was available for a month even though they screwed up. Put with another provider then got a text that they were also no longer available so put with yet another as telehealth even though I am prescribed controlled meds and told them I needed to be in person because I apparently know those rules better than scheduling staff. Only to get on the call and find out that the newest provider did not review any of the information and wanted me to fill out the same form a 4th time. To make matters worse she was clearly at home in a communal space when someone was walking behind her during my session.
Response from LifeStance HealthDec 19, 2024
Brittony, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
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Debi M.
Dec 19, 2024
My therapist is wonderful
My therapist is wonderful. Very Happy with Life stance. Will definitely recommend to family and friends.
Response from LifeStance HealthDec 19, 2024
Debi, thank you for your feedback! Our team is passionate about delivering excellence and working towards our shared goal of helping people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare.
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