Patricia
This place sucks
This place sucks! My 1st visit was pleasant, but due to a billing issue (I have insurance), I wasn’t able to meet with Dr. Theodora Chuckwudi for my 2nd visit. She called me regarding my 2nd appointment, I told her I wasn’t able to log on (video chat) due to a billing issue and she promised to call me back. SHE NEVER DID!!! Oh an, I was charged for a missed appointment which is a lie. I sent several messages via patient portal & requested prescriptions refills. MY MESSAGES WERE IGNORED AND MY PRESCRIPTIONS REFILLS WERE DENIED (AFTER SEVERAL TIMES REQUESTING REFILLS). It’s so sad how some doctors are money driven rather than really caring about patients mental health. Thank God I found another agency and was able to schedule an appointment immediately!!! BEWARE!! Dr. Theodora Chukwudi, (Highland, MI) IS HORRIBLE, INCONSIDERATE, CARELESS, & UNCONCERN!!!
Response from LifeStance HealthJan 31, 2025
Patricia, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.



