LifeStance HealthReviews of lifestance.com

Good therapist but the office is run like crap. They never answer the phone. They make it hard as hell to reschedule and cancel and they want to charge you for canceling an appointment. Plenty of other providers to go to. Stay away from this one.

I had one appointment with c colon and she said i needed weekly therapy only to never hear from her again. When a patient is that troubled ghosting makes you want to jump off the cliff. I’m

The zoom call was easy. I felt comfortable and felt heard from my counselor.

Lifestance has really come through for me. It is easy to access their services. I am particularly very grateful for Dr. John Adegboye.

My Therapist is fantastic! I believe he really cares, and wants to genuinely help me. Thank you so much Dama Dunas!

Tried to go to therapy at Lifestance when I arrived in the Austin area...the people on the phone were rude and not helpful. I ended up setting something up, really looking forward to getting started...and the therapist didn't even show. I called the front office to see what was going on, they said they would call me back after the figured out what happened. Never heard from them again...so I found a new place the exact same day, since I had really been counting on getting therapy started with Lifestance and they let me down with a no show. Now...they have been billing me saying that I was the no-show??? I called, they said they will send it to review and most likely they won't make me pay. But I just got another email saying theres an unpaid billl....Very unprofessional and honestly, strange experience. Wouldn't recommend.

The therapists are good, but the company is terrible. I have an insurance that has zero co-pay for virtual appointments. Lifestance kept charging me for in-office visits. Even after multiple calls to billing about this, with them acknowledging what was happening, they still demanded the in-office payment before the therapy sessions. This was also after they said it would take them weeks to refund those payments. (Still waiting for the refund). Once they even charged my credit card without authorization when my card was supposedly not kept on file. I may need to look for a legal remedy because of this. I recommend you find a different group to do business with.

I have been a patient of Lifestance for at least five months. All the employees are friendly and professional. I especially like my therapist Karen. She is kind and attentive in our appt. time. I am so happy I found Lifestance. Thank you! Peggy Mills