LifeStance HealthReviews of lifestance.com

I mainly have telehealth visits with my doctor but had an appointment in the office last week. Everything was great. From beginning to end, the entire visit was outstanding. My appt wasn't rushed and they really listened. They gave me plenty of time to discuss my health and concerns. It was so much better than other places where they rush through the entire appt. I felt "seen and heard". That is so very important when dealing with mental health issues.

Everyone I’ve been to is amazing and they’ve helped save my life. They also give great tools to better myself, and help me to improve my relationship

Have had the best experience with Life Stance. Nothing but great things to say about my clinician.

My therapist Henry is very professional and knowledgeable.

I love my counselor so much, she is the best! Always knows when I need to vent and when I need to reflect, and guides me through it! She's actually the one who encouraged me to get tested for autism, which I did at the Eugene office in 2019 when it was called Strong's Integrated Behavioral Health, and getting my diagnosis of autism, ADHD, PTSD and depression has helped me so much mentally, especially with my self worth and self talk. So when my therapist ended up working for Life stance, I was already an established patient so it was easy to transition to seeing her here. Well, not seeing-seeong, since we do virtual visits. So I've not been in to the actual office since it became Lifestance. I did call and tried asking about classes when they first became Lifestance, because the classes I had taken there prior were helpful and I do well in group therapies, but I never heard back after leaving numerous messages. I just figured they stopped holding any classes anymore. But my therapist Heather has been such a phenomenal asset and counselor to me and I'm sure to many others. I'm so grateful!

I’ve had an incredibly destabilizing and distressing experience with Lifestance. Despite being a mental health provider, they have repeatedly shown a shocking disregard for continuity of care and patient wellbeing. My appointments have been canceled multiple times—often at the last minute—without any real effort to prioritize rescheduling. Most frustrating of all, they’ve held my medication hostage. I was told I couldn’t get a refill for a medication I’ve been consistently taking and clearly need to stay regulated, simply because they canceled my appointment. Their answer? Wait weeks for a new appointment or go without. No urgency, no compassion, no accountability. This approach is reckless and dangerous. For a company that claims to provide mental health care, they seem entirely unconcerned with the consequences of leaving patients without essential support or medication. It feels more like a corporate machine than a healthcare practice—high turnover, overbooked schedules, and no real investment in quality care. I am stunned by how poorly managed and careless this system is. Instead of support, I was left destabilized, anxious, and scrambling for help because of their internal chaos. I would not recommend Lifestance to anyone. This is not mental healthcare—it’s bureaucracy in disguise.

My experience has been amazing. I’m able to see my therapist when I need to. She has accommodated me every time with my appointments. I’m going on a year seeing her and I’m truly happy with her, the company and the experience. I would highly recommend them.

Very helpful! I felt like she listened to me and very positive!