Sheila V.
My counselor was great
My counselor was great. I attended 2 sessions and decided to go in another direction for healing. Thank you to LifeStance for your service.

About LifeStance Health Our team of psychiatrists, therapists, psychologists, and advanced practice nurses specializes in treating a wide range of mental health conditions, including anxiety, depression, ADHD, addiction, trauma, PTSD, and more. We personalize care plans to meet each individual's unique needs, ensuring you receive the best possible treatment. Book an appointment online or call your local office to get started.
LifeStance Health (lifestance.com) has 2,188 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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2,188 approved reviews, newest moderated first
Sheila V.
My counselor was great. I attended 2 sessions and decided to go in another direction for healing. Thank you to LifeStance for your service.
Kathy J.
Ryan has helped me so much! learned to live life each day without my son and all of the horrifying visions that come with it. I was a major train wreck when I met him. trying to pretend that I was OK. when I wasn’t. I hide my pain behind a smile. But the minute I’m on the phone with him I let everything out. And I feel like $1 million after our conversation is over. I literally could not function without him he is a savior. I recommend him very highly
Response from LifeStance HealthMay 8, 2025
Kathy, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
Buzz K.
My counselor is very easy to open up to. The administrative side has been very easy, and the appointments are always on time.
Response from LifeStance HealthMay 8, 2025
Thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
Brian
This is not a knock at lifestance. I was with them for many years and had a great understanding Dr. She moved on sadley. Lifestance then dumped me due to having Cen Cal and they were not excepting anymore, few months later a call back they now except can cal. I had my appointment today with new Dr.Dr.Sofia Encarnacion. She is very knowledgeable as a psychiatrist but she was not a good listener and already had her mind made up about what I needed even though I was trying to get her to understnd what works best for me. She already had her mind made up. I am looking for someone else after waiting three months for this appointment! THEY REALLY DONT CARE ABOUT YOU………….
Response from LifeStance HealthMay 8, 2025
Brian, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience and would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
R A.
They are fraudulent . All I ever had to pay was a 40 copay. I changed insurance this year and found a different doctor somewhere else. They sent me a bill for al.ost 10000. Even showing I was an inpatient and no insurance. They are very fraudulent . Stay away!
Response from LifeStance HealthMay 8, 2025
R, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
MCJ R.
Apparently these reviews mean nothing to this group of "providers". Our first appointment had to be rescheduled as the doctor failed to get insurance information. The second appointment had to be rescheduled because the doctor failed to send a meeting link. The doctor failed to show for the third appointment and year later we got a bill for "no show". We called the doctor's office and was told the bill would be adjusted but continued to receive "past due notices". Further attempts to call the office only result in getting no further than recorded information. We sent a cease and desist letter to LifeStance and to Dr. Robbie Geiselman but we continue to get bills. We absolutely cannot recommend this company or its affiliated therapists
Response from LifeStance HealthMay 8, 2025
MCJ, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
Linda
My psychiatrist Phuong Phan is excellent. I saw three psychiatrist that didn’t meet my needs before finding Ms Phan. Ms then was able to diagnose me and give me the correct medication and I’ve never felt better!
Response from LifeStance HealthMay 8, 2025
Linda, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
Person
Where's the zero - Patient Confidentiality Violation. I was registered with Lifestance before my abusive exhusband. Somehow their online portal is now associating my account with his, and they sent a verfication text to his phone for my online appointment. I had to call him to get the login code for my appointment so I wouldn't get a missed appointment and charged.-- I was traumatized!!! Don't use this portal or company! And then they charged me $100 instead of my copay even though they violated my patient rights and was so traumatized I didn't continue the appointment. Update: Just got off the phone after waiting 30 minutes for a customer service personnel - and....they use a call center ouside of the US with no email options. They charged me $100 saying I was late for an online appointment, when I couldn't get in because they associated my account with my exhusbands and I wasn't able to get access through the portal - what a traumatizing nightmare --- Getting help has never been more traumatizing --- don't injure your psyche further by going here! This was my 4th attempt to get service through them -- Several of the counselors left lifestance after only two of my visits with them. One of the counselors was very unkind and judgmental. If you can book an appointment directly with your counselor, please do so and avoid the Lifestance Portal experience nightmare.
Response from LifeStance HealthMay 8, 2025
Thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.