Mayi B.
"Asking for help can be healing"
"Asking for help can be healing". That's off your Website. What a friggin" joke. I have not asked you for help I have BEGGED. You all refuse to bill my insurance even though I have submitted all needed forms to you twice. I have called. I have e-mailed "We'll look into it right away". Nothing. My insurance will cover 100% for God's sake In the meantime, I can't get the help you so lovingly offer to provide on your website, Three and a half months! Shame on you.
Response from LifeStance HealthJun 6, 2025
Mayi, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.



