LifeStance HealthReviews of lifestance.com

Love my psychiatrist at LifeStance! Telehealth appointments have been a great way to stay on track.

DO NOT USE LIFESTANCE. THEY DON'T CARE IT'S JUST ABOUT GETTING MONEY. And goggle them about lawsuit. I visited doctor at Lifestance a couple of years ago and doctor was fine but the billing/insurance process was nonsensical. I didn't return. This year, still having issues so another therapist (non med) suggested a dr at Lifestance. I was ambivalent to use them. Note, always listen to your first instinct. Set up appt. Close to appt time i start getting emails and texts asking most insistently for credit cards number and fill out forms. this was long process and some very stupid questions. I was having difficulties (user error? maybe) but called and no help just sent me link to questions I already completed. Yeah, i think questions are so detailed because they can review and give prescription and instead on genuine care to interact with individuals.

I’ve had a pair of the most amazing therapists from Lifestance. Dr Gregg Rogers and Gregory Lennox have saved my life. Both are part of Lifestance. I am happy with Lifestance.

Been trying to reach Lifestance physician Tory Woodard for two weeks to get my son’s prescription refilled. He will not respond. It’s insane sense these drugs when missed can cause serious side effects.

My family (husband, 2 teens and I) started using Lifestance Health in 2024 through our insurance for therapy & med management. The providers are mostly ok but their billing system is TERRIBLE!!! They send multiple statements for appointments I already paid for with new charges. Their portal system for paying bills is very confusing and unclear. I just tried to pay one bill for $130 and when I clicked pay, it billed $435 dollars combining the new statements and old ones in a deceitful manner. Now I have to call them again and the last time I tried to call the billing dept I had to be transfered multiple times and was on the phone over 20 mins!

Stay away from Lifestance!!! Administratively they are the worst healthcare company I've ever worked with. Their policies are not patient friendly at all and they charge double what the normal rates are. Their portal provides only half the services leaving the patient to jump through hoops to make or cancel appointments and to get documents. The therapists may be good, but it isn't worth the price and hassles.

I am incredibly grateful for the outstanding care I received from Marci, my licensed mental health counselor at my psychiatrist's office. Her compassionate and understanding approach truly made a difference in my healing journey. Marci was not only effective in our sessions, but she also efficiently handled my FMLA forms during my medical leave, making the process seamless. I honestly don't know how I would have navigated this period without her support. If you're in need of a counselor, I highly recommend Marci for her professionalism and dedication to her clients. Thank you, Marci!

I’ve been working with my therapist, Elizabeth, for little over six months now. I’ve found her incredibly helpful, compassionate, affirming and questioning when appropriate. I would definitely recommend her. I’ve not had any problems with LifeStance, or their billing but thankfully my insurer fully covers telehealth for therapy.