LhanelReviews of lhanel.co

It’s been months since I ordered one and haven’t received it. They are also dicking me around when I’ve asked repeatedly to cancel my order and process a refund… don’t waste your time or money on this.

Very nice and easy to work with. My original rock stepper's bands snapped. I asked if they could send replacement bands but they ended up replacing the whole thing. Thank you so much. Im very happy with the service and the product.

The customer service team is very responsive. I had an issue with my rock stepper and they worked with me to resolve it.

I haven't even received mine yet. It was ordered July 29th. I keep emailing them, and even as of today, they're still telling me it is going to be 1 to two weeks before shipping out that they had so many new orders. I don't know if this is a scam or not.

After I bought the adjustable decompression table I asked to cancel the order. The order hasn't even shipped but they refuse to cancel, offering discounts. I keep sending emails and now no answer. I have to put a claim on my bank to recover the $239 dollars. They are scammed. Don't buy from them if you don't want to lose your money. I already send you several emails with order order number and everything and you have replied offering a discount. At this point I don't want a discount; I want a refund. The order is not shipped. It wasn't even completed when I canceled.

The company was very friendly and willing to help me resolve my concern with their product. Due to the concern they replaced my original stepper free of charge.

Product wasn’t in stock when I ordered it, but ended up receiving it in a few weeks. Packaged well; arrived fast after shipping. I ended up having several questions regarding proper technique. Customer service took the time to answer all my questions and even provide a clip of someone using the machine for my reference. Have been enjoying using the product even before being coached on how to use it better. I haven’t been using the product for long, but it seems sturdy and is currently the only exercise machine that I have found works well for me. I look forward to using it more and for longer periods of time.

Easy to set up. Easy to store. Easy to use. Feeling the burn