LensCraftersReviews of lenscrafters.com

I was in Lenscrafters last week because I had broken my glasses & was greeted & helped by the associate there, she let me know they no longer had the Coach frames & the frames could not be repaired but suggested I go online to find the same type of frame & then bring them back so that they could change the lens from my broken pair to the new pair @ no cost, she wrote down the measurements also for me, I ordered a pair of frames online & when I received them I took them into Lencrafters & the associate replaced the lens for me @ no cost, both associates that I dealt with were very professional & very helpful I would refer everyone I know to try Lencrafters when they need eye glasses.

I was in Texas visiting family. Outside a busy store…I dropped my glasses didn’t notice for a while and then….smash they were dead. We found a lens crafter store in Uptown Village…Leo went above and beyond what I would expect…:he got some new frames and lens…(I am blind without them) in about 30 minutes he got it Done. He couldn’t do the bifocals but he set it up in the computer so when I get home I can go to my local Lens Craft and they can get bifocal without out an hassle o appreciated his great attitude. I will be a customer for Lens thanks to Leo.

Jenna at the Robinson, PA store was very helpful, skillful and most importantly very knowledgeable.

Cary in Calgary, Southcentre mall location was extremely helpful helping me with my daughters eye glasses. Thanks Cary!

I broke both my plastic frames arms. I went to LensCrafter in Slidell, La. and after about 30 minutes of working hard trying to get my lens in the frame Tina got them in. My lens are very thick and, so, hard to fit in the grooves, but Tina and Lee were very patient and very helpful and did not give up and got the lens in the frame. I will definitely go back when it's time to get a new set of glasses.

Made an appointment for eye exam using my in Aetna in network vision coverage. After driving there and giving them my insurance card they then told me I was not covered and had to pay out of my pocket. I was very disappointed and later went online to check and it was a provider and it accepted my coverage. I called Aetna and they said I should of been able to get free in network coverage and no out of pocket eye exam and $100 allowance toward prescription lenses. This was a waste of my time and the only reason I wanted to use Lenscrafter is because of their new Clarifye technology vision exam. Now I keep getting emails to re-schedule my exam before this year ends in 3 days left.

I came to pick up mine and my son's glasses and I wanted to put in how awesome Shelley was to work with from the beginning to the end! She is so knowledgeable and so fun to work with and can fit your glasses to a T! I'm a customer for life and my son certainly is now too! ❤️ Thank you so much! I'm late on writing about this as it was crazy with all the holidays, but I wanted to make sure she got credit for the fantastic work she does!!! I'll definitely be back again, lol, probably very soon for another pair!!!😊

Latoya Dixon Saved the Day! Received my new glasses from the LensCrafters store at 2050 Broadway, but they didn't seem right. In spite of numerous evaluations by staff I was told that I had to get used to them. After over a month I was finally seen by Latoya who solved the problem. She is extremely knowledgeable, competent and a pleasure to work with. l