LensCraftersReviews of lenscrafters.com

1. I paid over $700.00 2. They checked my original glasses and noted bi-focal 3. Eye doctor wrote single vision? 4. The new glasses come in without no-focal. 5. Now they want to charge me an additional $150.00 as they calmly say with some change. 6. I took mom there and they called her to tell her her glasses are ready yet only one pair was ready so now I have to drive her back there again. I’ll never buy glasses there again!

Emily has did a wonderful job. My husband & I drive an hour to get to this LensCrafters. I had to replace my glasses because they did not work for me. She has a good attitude & was so patient with my situation. We are self employed & we see in her what we look for in an employee. LensCrafter you have a special employee, this is hard to find. K. H.

So easy to order sunglasses using my existing prescription details. Received in less than a week!

I went online to LensCrafters and was able to upload my Rx and measure my pupil distance with an app. Picked out the Ray-Bans I wanted and they were at my front door in less than two weeks. How convenient and smooth this was. Thanks for making it so easy.

Very easy to navigate the site. Very happy with the eyeglasses I bought. The ability to try on virtually was helpful.

I bought 2 pairs of glasses about 8 months ago. They lady that sold me these when I asked for extended warranty said it wasn’t necessary because of my insurance. I never heard this but she must be the expert. Now 8 months later the manager Kim told me that lady no longer worked there and she can do nothing about my issue. I spent about $1000 plus or minus. Kim also laughed at me in this situation.. i feel they are liars and thieves here. Don’t waist your time here. Find a small mom and pops shop as this place won’t OWN UP TO ANY WRONG DOING. I will now find the 4th review platform to WARN GREAT CUSTOMERS LIKE MYSELF!!! I see you want me to contact you??? You guys have my number. If these reviews bothered you you know and have my contact info.

Don’t bother, you will be sadly disappointed and continuously let down. Ordered glasses, was told should be in with in 10 days. But in small print is 10-14 days. I called back after waiting two weeks after receiving no info or notifications. They informed me that my new “Promise date” is now another 10 days out. WTH! If you want a pair of glasses… go elsewhere!

The order was processed fast and delivered timely.