LensCrafters Reviews | Read Customer Reviews of lenscrafters.com

LensCrafters Reviews | Read Customer Reviews of lenscrafters.com

LensCrafters reviews

962 approved reviews, newest moderated first

Albert C.
Mar 4, 2024
An Actual Scam
My experience details the office of Kathryn Thomas. I would urge nobody come here if you can help it. The doctor will actually charge YOU $25 for THEM being behind if you’d like to reschedule. It’s absolute nonsense but they say their rescheduling policy is strict. If you can’t wait for for over an hour past your appointment, head elsewhere. If they’re behind, you will pay to reschedule.
Response from LensCraftersMar 5, 2024
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://www.luxotticacustomercare.com/lenscrafters/customer-care-form
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Archie T.
Mar 4, 2024
Only second time that a I've bought…
Only second time that a I've bought prescription eyewear online..Fairly easy process, glasses fit great, and arrived in a week!..Thank you
Response from LensCraftersMar 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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Carol B.
Mar 3, 2024
CUSTOMER SERVICE
Went to pick up my new glasses at the Sherway Store, I had the pleasure of dealing with John and I received a great customer service with his excellent people skills and very helpful employee. Thank you John Carol
Response from LensCraftersMar 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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Barkley G.
Mar 1, 2024
Great experience
Great experience
Response from LensCraftersMar 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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Kerwin M.
Feb 27, 2024
Use online services
Great experience , easy , trustable
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Malachi
Feb 26, 2024
The staff at Monmouth Mall LensCrafters…
The staff at Monmouth Mall LensCrafters always treat me like a valued customer; even if I am only getting a frame tightened or adjusted. They have made me feel like a valued customer regardless of the amount of purchase, or even if there was not a purchase.
Response from LensCraftersMar 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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NOTARY
Feb 26, 2024
The reason my experience was perfect…
The reason my experience was perfect because the prices were great and both pair of my glasses arrive on time and one pair come before the schedule date.
Response from LensCraftersMar 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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C.
Feb 26, 2024
Staff were very helpful and efficient
Staff were very helpful and efficient. My appointment experience was excellent and informative.
Response from LensCraftersMar 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
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