LensCraftersReviews of lenscrafters.com

I went to the Mission Viejo Mall LensCrafters. I needed my glasses adjusted. Roger did an amazing job on both pair of glasses. He was polite and very attentive also. I would highly recommend this store if you need glasses. C. Aufhammer

The way the supervisor understood my situation and male it work to the best of her authority

I love the selection of frames, especially designer frames and the 60% off frames and lenses. I bought two pair (regular and sunglasses), and the price was less than the cost of using my vision insurance. Also my prescription was progressive so I had to replace the 1st set because I couldn't read with them. They adjusted the reading level upward and now I can read perfectly. The replacement was easily done by phone with return postage paid, and the new frames and lenses were received within 10 days. Note: Lenscrafter stores are a separate enterprise from Lenscrafters.com, and you cannot return frames and lenses bought online to a store. Also the online pricing is cheaper than the store pricing since the stores have optometrists to assist you and provide measurements specific to the frames you select. If you need alot of help, recommend using the actual stores. Otherwise I was very pleased with my new designer frames and service!

LensCrafters by far 10 out of 10 experience every single time I’ve gone in there or done my shopping online.

Great service and very streamline.

Reception was as expected and I did not have to wait long for service. The manager at Lens-Craters Van Nuys blvd. Sherman Oaks Ca., Jennifer Tay, was not only friendly but obviously highly qualified and went out of her way to suggest and look for frames that she thought would be an appropriate fit. Satisfied customer,M. Egers Los Angeles

Experience was great, I get to try on my eyewear before purchase.

The entire staff was very friendly. The exam was thorough and well explained. Buying the glasses was enjoyable and the salesperson, Bill (#093015) was the best. He has a ton of experience and excellent knowledge of the entire process and products. A real pleasure to have met him and we are grateful for his assistance and conversation!!