LensCraftersReviews of lenscrafters.com

Great service

Have been to the Eaton Center location many times. Have always had positive and professional assistance. This time it was Kathy who helped me choose the right frame and processed my prescription. Lovely experience from start to finish. They have a wide selection and prices that met my budget.

Hey Leo is the person who'd helped me. HE was Courteous kind and helpful and patient,also helped Niba helped with my glasses. I ordered two prescriptions and one regular sunglasses and it had a coupon which is great.i was so pleasantly suprised.

I visited Sydney in the Lenscrafter store in Macy’s and Brook in the Lenscrafter store in the food court, both in the Lakeside Mall. They provided excellent service … all for free! I had stepped on my Oakley prescription half-frame glasses and broken the band that retains the lens in one eye. It took about 30 minutes to fix as the broken band was fiddly to remove and the lens was twisted slightly.

Sales and shipping were great

Great product offerings, very comparable pricing, user-friendly process to upload information, and shipment availability; this online process works...I will definitely use again!

I trust Lens Crafters. I associate Lens Crafters with Quality. I have had two pairs of glasses and I am completely satisfied with them. My issue was being told that because I bought online all adjustments would have to be made at the Lab my glasses came from. Did I miss the small print that said that on the Website? I would not have ordered online if I would have known that.

Navigating and using the online site was extremely easy. I was able to browse a huge selection of glasses, easily connect to my insurance, and enter my prescription seamlessly. I will order here again.