LensablReviews of lensabl.com

Response from LensablAug 18, 2023

Hi, Rebekah! We're thrilled to hear that you had a great experience with us and that you're loving your new glasses! Your satisfaction is our ultimate goal, and we're here to ensure you continue to have a positive experience with Lensabl. If you ever have more comments, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Lensabl, and we're honored to have been a part of providing you with eyewear you love. We look forward to serving you again in the future!

Response from LensablAug 18, 2023

Hi, Alexander! We're thrilled to hear that you've had mostly positive experiences with Lensabl, even if there was a minor hiccup along the way. We apologize for any inconvenience that may have caused, and we're glad that we were able to eventually resolve the issue and provide you with the correct lenses. It's fantastic to know that you had a successful lens replacement with one of your favorite curved Ray Ban frames this time around. Your feedback on the correct lenses and accurate PD measurement is valuable to us, as it helps us ensure a high-quality result for our customers. If you have more eyewear needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure you continue to have a positive experience with Lensabl. Thank you for choosing us, and we look forward to serving you again!

Response from LensablAug 18, 2023

Hi, Desilu! We appreciate your feedback and apologize for any frustration you experienced during the process of receiving your new glasses. We understand that clear and timely communication is important, and we're sorry for any lack of updates that caused inconvenience. We're glad to hear that you're ultimately happy with your new glasses and that they were sent back through the quality control process to ensure a perfect result. However, we acknowledge that the lack of communication and delays in providing status updates were not ideal. Your feedback is invaluable to us, and we're continuously working to improve our processes and communication to provide a better experience for our customers. If you have more comments, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure you have a smoother and more transparent experience with Lensabl in the future. Thank you for choosing us, and we hope to have the opportunity to serve you better next time.

Response from LensablAug 18, 2023

Hi! We're thrilled to hear how well the readers you ordered for your Bose Tempo Audio Glasses have been working out for you during your mountain biking adventures! It's fantastic to know that the clear readers provide you with a clear focus on the ground around you, helping you navigate rocky terrain, and that the sunglass readers with the blue-to-clear gradient are effective in cutting glare from the sun while still allowing you to read your bike computer. Your specific use case and positive experience showcase the versatility and practicality of our lenses in various outdoor activities. If you have more eyewear needs or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure you continue to have a fantastic experience with Lensabl. Thank you for choosing us, and we look forward to serving you again!

Response from LensablJun 15, 2022

Thank you so much for your review!!! We look forward to making more lenses for you in the future :)